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Contains 4 Component(s)
This presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.
Per CMS, abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. This presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.
Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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Contains 5 Component(s), Includes Credits
Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020. This session will discuss the revised Long Term Care Survey Process (LTCSP) updated 1/27/2022, review and prepare for survey entrance document preparation related to Infection control policies and vaccination, and review F tag 888: COVID-19 Vaccination of Facility Staff.
Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020.
CMS states they remain committed to taking critical steps to protect vulnerable Americans and to ensure the nation’s health care facilities are prepared to respond to the Coronavirus Disease 2019. In November 2021 CMS announced steps to assist State Survey Agencies in addressing the backlog of complaint and recertification surveys. The critical element pathway was revised again and was incorporated in the recertification and complaint survey process. CMS is increasing oversight in nursing homes to allow a more focused review of quality-of-life and quality-of-care concerns.
On November 5, 2021, CMS published an Interim Final Rule, entitled “Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination,” revising the infection control requirements that most Medicare and Medicaid certified providers and suppliers must meet to continue to participate in the Medicare and Medicaid programs. In February 2022, CMS revised the survey protocols and trained surveyors for the revised survey process to include the monitoring of vaccination efforts.
Objectives:
- Define what constitutes “abuse”
- Define three types of abuse
- Describe steps taken if abuse is suspected
Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
Program Start Date: 05/23/2023 | Program Review Date 05/22/2026This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
20240522-1.25-A92671-DLCall the HealthCap Education Coordinator at 734-996-2700 for further information.
Joy Schultz, LNHA, ALMC
Risk Management Consultant
HealthCap
Ms. Schultz has worked in long term care since 1983. She has been a licensed administrator since 1993 and is also a Certified Assisted Living Manager. Joy has been the administrator at both for profit and not for profit facilities, also faith based CCRC’s and community owned facilities. She has worked as a Risk Manager for HealthCap® since 2009. She has been active in promoting issues important to senior care providers. Ms. Schultz served on the Iowa Health Care Association (IHCA) Board of Directors and the Iowa Center for Assisted Living (ICAL) Board for several years. She served on the Quality Committee, serving two years as co-chair and working on the Quality First subcommittee, participating in a federal initiative for a commitment to putting quality first in all nursing homes. Ms. Schultz spent several years on the Steering Team of IPDCC (Iowa Person Directed Care Coalition), working to change the environment in healthcare facilities across the state.
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Contains 5 Component(s), Includes Credits
This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event.
Most of us think we work in a home that “would never” have an active shooter event. Unfortunately – it happens... and active shooter training is a mandatory part of disaster preparation. Even if your home has a “lockdown” protocol, it may not be effective. Think about your facility and which doors are unlocked and if there are (major) issues increasing the risk of someone entering the facility unannounced, your team unaware. A lot of communities want to keep active shooter training under cover and not share information about Active Shooter Event planning. It is critical that this discussion and the planning for Active Shooter Disaster be clear and open. This may be the only opportunity you have to prepare your staff and decrease the risk of a negative outcome in the event of an active shooter.
This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event. Who will you call? Who will you notify? How will you deploy your staff and use additional resources? What are the keys to protecting your residents and staff? How do work, in advance, with local law enforcement? Let’s talk about that! Please join us!
Objectives:
• Define an active shooter event;
• Identify strategies to protect your residents and staff;
• Discuss the importance of open lines of communication with first responders
• Discuss media interaction/communication;
• Identify methods to establish response and recovery post-event;Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 7/19/23 | Program Review Date 7/18/26This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.
20240718-1.25-A94373-DL
Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
John P. Hessburg
JD, The Kitch Law Firm
Kitch Drutchas Wagner Valitutti & Sherbrook
John Hessburg leads the Senior Living Practice Group at The Kitch Law Firm. He began his career with the Kitch firm as a law clerk in 1984. His experience extends to all aspects of state and federal regulation of Senior Living Providers, national coordination of medical device liability cases and medical malpractice defense litigation. Since establishing the firm’s senior living practice, he has built a multidisciplinary practice that focuses on the myriad of challenges his clients face on a daily basis, which include general healthcare and regulatory compliance, corporate compliance, federal and state administrative law, defense of state and federal false claim actions, as well as professional negligence claims.
Mr. Hessburg received his J.D. from Columbus School of Law, Catholic University of America, where he was the Managing Editor of the Journal of Contemporary Health Law and Policy. He also received a Bachelor of Arts in Business and Economics from St. John University, where he was a four-year All American swimmer and an NCAA Merit Scholarship recipient.
He has been working with HealthCap® since it wrote its first policy over 20 years ago.
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Contains 3 Component(s)
Having the skills to perform activities of daily living (ADLs) is the key to independence. The Direct Care Staff's goal is to determine just how much help a resident needs to perform these activities. Some people may only need encouragement; others may need help with set up; some need to work together with staff.
Having the skills to perform activities of daily living (ADLs) is the key to independence. The Direct Care Staff's goal is to determine just how much help a resident needs to perform these activities. Some people may only need encouragement; others may need help with set up; some need to work together with staff.
OBJECTIVES
- Discuss the importance of maintaining independence with ADLs
- List three ways to help residents with ADLs
- Perform accurate documentation of the most important aspects of helping residents with ADLs
Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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Contains 5 Component(s), Includes Credits
Advance care planning involves discussing and preparing for future decisions about medical care if a resident becomes seriously ill or unable to communicate their wishes.
Advance care planning involves discussing and preparing for future decisions about medical care if a resident becomes seriously ill or unable to communicate their wishes. Having meaningful conversations with your residents is the most important part of advance care planning. Research shows that residents are more likely to get the care they want if they have conversations about their future medical treatment and put a plan in place. This program was developed to assist you in guiding your residents and supporting their decisions regarding future care.
Objectives:
- Define Advance Care Planning
- List ways Advance Care Planning may reduce hospitalizations
- Describe palliative care
- Evaluate methods to educate residents on Advance Care Planning
Attendees will be awarded 1.25 ANCC contact hours for completing the course/webinar.
Program Start Date: 08/04/2023 | Program Review Date 08/03/2026
This program has been submitted for Continuing Education for 1.50 total participant hours from NAB/NCERS.20240803-1.50-A95378-DL
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Contains 5 Component(s), Includes Credits
On July 18, 2019, the U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services (CMS) published a final rule (42 C.F.R. § 483 (2019)) that repealed the prohibition of long-term care facilities’ use of pre-dispute arbitration agreements. After much discussion, and challenges on CMS’s authority to enforce, on June 29, 2022, CMS issued revised Surveyor Guidance related to arbitration agreements that you should be aware of. Although much of the guidance may seem subtle or minor, arbitration agreements continue to be an important part of the admission process and have proven to be helpful in defending liability claims.
State and Federal survey agencies are being trained to perform record reviews, focusing on the legality of signatures, denying admission based on the resident refusing to sign an arbitration agreement, and whether the resident is presented with a 30-day opt-out option once signed. Surveyors are also being given an extensive list of questions to use when interviewing residents, representatives, etc. on how well the arbitration process and key terms were explained to them prior to asking them to sign. Additionally, there are now a few federal F tag citations that may be cited in the event a facility is not able to show that arbitration agreements are being explained appropriately and signed by a legally authorized individual. This webinar was developed in response to an overwhelming request for clarification and assistance from members across the country.
Objectives:
- Define binding arbitration agreement
- Discuss CMS’s authority to enforce
- Identify the federal F-tags arbitration agreements may impact
- Discuss best practice for implementing arbitration agreements
- Define the basic elements of a valid arbitration agreement
Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 8/24/23 | Program Review Date: 8/23/26This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.
20240823-1.25-A94372-DL
Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
John P. Hessburg
JD, The Kitch Law Firm
Kitch Drutchas Wagner Valitutti & Sherbrook
John Hessburg leads the Senior Living Practice Group at The Kitch Law Firm. He began his career with the Kitch firm as a law clerk in 1984. His experience extends to all aspects of state and federal regulation of Senior Living Providers, national coordination of medical device liability cases and medical malpractice defense litigation. Since establishing the firm’s senior living practice, he has built a multidisciplinary practice that focuses on the myriad of challenges his clients face on a daily basis, which include general healthcare and regulatory compliance, corporate compliance, federal and state administrative law, defense of state and federal false claim actions, as well as professional negligence claims.
Mr. Hessburg received his J.D. from Columbus School of Law, Catholic University of America, where he was the Managing Editor of the Journal of Contemporary Health Law and Policy. He also received a Bachelor of Arts in Business and Economics from St. John University, where he was a four-year All American swimmer and an NCAA Merit Scholarship recipient.
He has been working with HealthCap® since it wrote its first policy over 20 years ago.
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Contains 4 Component(s)
This program will assist in identifying ways to prevent catastrophic reactions.
Identifying causative factors that may precipitate a behavioral response such as a catastrophic reaction is important for caregivers in the process of preventing and/or addressing behaviors in residents. A catastrophic reaction is not uncommon when direct care staff initiate interventions to discourage disruptive behaviors however, how these interventions are initiated can and often be the precipitating factor to the reaction. This program will assist in identifying ways to prevent catastrophic reactions. This 30 minute program was developed to assist you in ensuring that the care you provide meets best practices.
Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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Contains 5 Component(s), Includes Credits
Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include, but are not limited to, hepatitis B (HBV), hepatitis C (HCV) and human immunodeficiency virus (HIV). Needlesticks and other sharps-related injuries may expose workers to bloodborne pathogens. This one-hour program was developed to assist you in identifying the ways disease can be transmitted through body fluids, while identifying ways to provide protection to you, the caregiver. The program will discuss personal protection equipment and standard precautions as they related to your work environment. At the completion of this session, post-test and evaluation, one contact hour for licensed nurses will be awarded through the American Nurses Credentialing Center (ANCC) and licensed Administrators will receive 0.75 CEU through the National Administrator Board (NAB).
Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include but are not limited to, hepatitis B (HBV), hepatitis C (HCV), and human immunodeficiency virus (HIV). Needlesticks and other sharps-related injuries may expose workers to bloodborne pathogens. This one-hour program was developed to assist you in identifying the ways disease can be transmitted through body fluids while identifying ways to provide protection to you, the caregiver. The program will discuss personal protection equipment and standard precautions as they related to your work environment. At the completion of this session, post-test and evaluation, one contact hour for licensed nurses will be awarded through the American Nurses Credentialing Center (ANCC) and licensed Administrators will receive 0.75 CEU through the National Administrator Board (NAB).
Objectives:
- Define what a bloodborne pathogen is
- Identify ways of transmitting disease through body fluids
- Identify personal protective equipment
- Define standard precautions
Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 04/05/2023 | Program Review Date 04/04/2026
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call Maureen Rhone at 734-929-6446 for further information.
20240404-1.25-A92672-DL
Sandy Christensen
RN, NHA, ED
HealthCap Risk Management & Insurance
Ms. Christensen has worked in senior living for over 30 years in a variety of capacities and roles. She has a diverse background in all areas of operations and clinical expertise. She has been a Director of Nursing, Nursing Home Administrator, Executive Director, and Vice President of Operations. She holds a Registered Nurse License, Nursing Home Administrator License, and Assisted Living Director Certicate. She obtained an Associate's Degree in Nursing in 1993 and a Bachelor’s of Science in Business Administration in 2005 from Regis University in Denver, Colorado. She is experienced in clinical management, operations management, administration, policy and procedure development, and auditing and monitoring for compliance. She most recently started her own independent consulting business for senior living operators and related providers in the senior living space. She has multi-state experience in consulting.
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Contains 5 Component(s), Includes Credits
This program was developed to assist you in identifying employee burnout in an effort to address it timely and prevent future situations where staff are overwhelmed and disengaged.
Burnout is an individual’s response to chronic emotional and interpersonal stressors within the workplace (Maslach et al., 2001). Employee burnout is a barrier to employee engagement and retention. A national study conducted by Kronos and Future Workplace showed that 95% of human resource leaders agree that employee burnout affects employee retention. High rates of burnout and turnover in healthcare are compelling problems. This program was developed to assist you in identifying employee burnout in an effort to address it timely and prevent future situations where staff are overwhelmed and disengaged.
Objectives
- Define burnout and how it is manifested in the workplace.
- Identify strategies for reducing risk of burnout.
- Review the role of burnout in staff turnover and costs.
- Explore evidence based practice related to self care in reducing burnout.
- Review leadership’s role in creating an environment that fosters resilience and job satisfaction.
- Explore HRs role in supporting hiring practices, onboarding and implementing programs to improve retention
Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar. Program Start Date: 09/16/2023 | Program Review Date 09/15/2026
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
20240915-1.25-A96253-DL
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Contains 4 Component(s)
This program was developed to assist you the caregiver in providing quality care to your residents with cognitive impairment while maintaining a safe, comfortable environment.
Dementia disease is a progressive decline in cognitive function with memory loss. There are many types of dementia including HIV, vascular, Lewy Body, Parkinson’s, Alzheimer’s, etc. Most are irreversible however when dementia is caused by thyroid disorders, drug interactions, or dehydration, the symptoms may be reversible or treatable.
Many families are unaware of their loved one's decline until the disease process has progressed significantly and the person is no longer safe. Some of this is denial and other times it is just a difficult thing to discuss with a parent or grandparent. No one will admit they have memory loss if they don’t have to as it is something that has a stigma attached to it!
This program was developed to assist you the caregiver in providing quality care to your residents with cognitive impairment while maintaining a safe, comfortable environment.
Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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