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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Contains 4 Component(s)

    Per CMS, abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. This 30 minute presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect. Release Date: 11/07/2018

    Per CMS, abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. This 30 minute presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.

    Release Date: 11/07/2018

  • Contains 4 Component(s), Includes Credits

    Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020. This session will discuss the revised Long Term Care Survey Process (LTCSP) updated 1/27/2022, review and prepare for survey entrance document preparation related to Infection control policies and vaccination, and review F tag 888: COVID-19 Vaccination of Facility Staff.

    Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020. 

    CMS states they remain committed to taking critical steps to protect vulnerable Americans and to ensure the nation’s health care facilities are prepared to respond to the Coronavirus Disease 2019. In November 2021 CMS announced steps to assist State Survey Agencies in addressing the backlog of complaint and recertification surveys. The critical element pathway was revised again and was incorporated in the recertification and complaint survey process. CMS is increasing oversight in nursing homes to allow a more focused review of quality-of-life and quality-of-care concerns. 

    On November 5, 2021, CMS published an Interim Final Rule, entitled “Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination,” revising the infection control requirements that most Medicare and Medicaid certified providers and suppliers must meet to continue to participate in the Medicare and Medicaid programs. In February 2022, CMS revised the survey protocols and trained surveyors for the revised survey process to include the monitoring of vaccination efforts.

     Objectives:

    • Define what constitutes “abuse”
    • Define three types of abuse
    • Describe steps taken if abuse is suspected

    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call Maureen Rhone at 734-929-6446 for further information.

    20230522-1.25-A82345-DL


    Joy Schultz, LNHA, ALMC

    Risk Management Consultant

    HealthCap

    Ms. Schultz has worked in long term care since 1983. She has been a licensed administrator since 1993 and is also a Certified Assisted Living Manager. Joy has been the administrator at both for profit and not for profit facilities, also faith based CCRC’s and community owned facilities. She has worked as a Risk Manager for HealthCap® since 2009. She has been active in promoting issues important to senior care providers. Ms. Schultz served on the Iowa Health Care Association (IHCA) Board of Directors and the Iowa Center for Assisted Living (ICAL) Board for several years. She served on the Quality Committee, serving two years as co-chair and working on the Quality First subcommittee, participating in a federal initiative for a commitment to putting quality first in all nursing homes. Ms. Schultz spent several years on the Steering Team of IPDCC (Iowa Person Directed Care Coalition), working to change the environment in healthcare facilities across the state.

  • Contains 5 Component(s), Includes Credits

    This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event.

    Most of us think we work in a home that “would never” have an active shooter event. Unfortunately – it happens... and active shooter training is a mandatory part of disaster preparation. Even if your home has a “lock down” protocol, it may not be effective. Think about your facility and which doors are unlocked and if there are (major) issues increasing risk of someone entering the facility unannounced, your team unaware.  A lot of communities want to keep active shooter training under cover and not share information about Active Shooter Event planning. It is critical that this discussion and the planning for Active Shooter Disaster be clear and open. This may be the only opportunity you have to prepare your staff and decrease the risk of a negative outcome in the event of an active shooter.  

    This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event. Who will you call? Who will you notify? How will you deploy your staff and use additional resources? What are the keys to protecting your residents and staff? How do work, in advance, with local law enforcement? Let’s talk about that! Please join us!  

    Objectives:
    • Define an active shooter event;
    • Identify strategies to protect your residents and staff;
    • Discuss the importance of open lines of communication with first responders   
    • Discuss media interaction/communication;
    • Identify methods to establish response and recovery post-event;

    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call Maureen Rhone at 734-929-6446 for further information.

    20230718-1.25-A85966-DL

    Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS

    Director of HealthCap Risk Management Services

    HealthCap

    Ms. Szumlinski is a nationally-recognized leader in long-term care with experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator and independent consultant. Ms. Szumlinski conducts risk management visits at facilities across the country, touching every acuity level within the post-acute care spectrum. Ms. Szumlinski served as an Associate Board Member for NCAL, is a member of the AHCA/NCAL Survey/Regulatory committee, NCAL Quality committee, HCAM Legal/Clinical Committee, and is in her 8th year serving as a Senior Examiner/Team Leader for the AHCA/NCAL Quality Award Program. Ms. Szumlinski is a Nurse Planner for the HealthCap® RMS ANCC accredited education program

    John P. Hessburg

    JD, The Kitch Law Firm

    Kitch Drutchas Wagner Valitutti & Sherbrook

    John Paul Hessburg is a Senior Partner in the firm of Kitch Drutchas Wagner Valitutti & Sherbrook in Detroit, Michigan, where he heads the firm’s Post-Acute Care practice group. John has represented healthcare providers for over 30 years. John is AV® Preeminent Peer Review rated by Martindale-Hubbell and has been named a top healthcare lawyer by DBusiness Magazine. He has been working with HealthCap® since it wrote its first policy 21 years ago.

  • Contains 5 Component(s), Includes Credits

    On July 18, 2019, the U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services (CMS) published a final rule (42 C.F.R. § 483 (2019)) that repealed the prohibition of long-term care facilities’ use of pre-dispute arbitration agreements. After much discussion, and challenges on CMS’s authority to enforce, on June 29, 2022, CMS issued revised Surveyor Guidance related to arbitration agreements that you should be aware of. Although much of the guidance may seem subtle or minor, arbitration agreements continue to be an important part of the admission process and have proven to be helpful in defending liability claims.

    State and Federal survey agencies are being trained to perform record reviews, focusing on the legality of signatures, denying admission based on the resident refusing to sign an arbitration agreement, and whether the resident is presented with a 30-day opt-out option once signed. Surveyors are also being given an extensive list of questions to use when interviewing residents, representatives, etc. on how well the arbitration process and key terms were explained to them prior to asking them to sign. Additionally, there are now a few federal F tag citations that may be cited in the event a facility is not able to show that arbitration agreements are being explained appropriately and signed by a legally authorized individual. This webinar was developed in response to an overwhelming request for clarification and assistance from members across the country.

    Objectives:

    • Define binding arbitration agreement
    • Discuss CMS’s authority to enforce
    • Identify the federal F-tags arbitration agreements may impact
    • Discuss best practice for implementing arbitration agreements
    • Define the basic elements of a valid arbitration agreement


    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call Maureen Rhone at 734-929-6446 for further information.

    20230823-1.25-A86935-DL

    Angie Szumlinski, LNHA, GERO-BC, RAC-CT, BS

    Director of HealthCap Risk Management Services

    HealthCap

    Ms. Szumlinski is a nationally-recognized leader in long-term care with experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator and independent consultant. Ms. Szumlinski conducts risk management visits at facilities across the country, touching every acuity level within the post-acute care spectrum. Ms. Szumlinski served as an Associate Board Member for NCAL, is a member of the AHCA/NCAL Survey/Regulatory committee, NCAL Quality committee, HCAM Legal/Clinical Committee, and is in her 8th year serving as a Senior Examiner/Team Leader for the AHCA/NCAL Quality Award Program. Ms. Szumlinski is a Nurse Planner for the HealthCap® RMS ANCC accredited education program

    John P. Hessburg

    JD, The Kitch Law Firm

    Kitch Drutchas Wagner Valitutti & Sherbrook

    John Paul Hessburg is a Senior Partner in the firm of Kitch Drutchas Wagner Valitutti & Sherbrook in Detroit, Michigan, where he heads the firm’s Post-Acute Care practice group. John has represented healthcare providers for over 30 years. John is AV® Preeminent Peer Review rated by Martindale-Hubbell and has been named a top healthcare lawyer by DBusiness Magazine. He has been working with HealthCap® since it wrote its first policy 21 years ago.

  • Contains 4 Component(s), Includes Credits

    Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include, but are not limited to, hepatitis B (HBV), hepatitis C (HCV) and human immunodeficiency virus (HIV). Needlesticks and other sharps-related injuries may expose workers to bloodborne pathogens. This one-hour program was developed to assist you in identifying the ways disease can be transmitted through body fluids, while identifying ways to provide protection to you, the caregiver. The program will discuss personal protection equipment and standard precautions as they related to your work environment. At the completion of this session, post-test and evaluation, one contact hour for licensed nurses will be awarded through the American Nurses Credentialing Center (ANCC) and licensed Administrators will receive 0.75 CEU through the National Administrator Board (NAB).

    Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include but are not limited to, hepatitis B (HBV), hepatitis C (HCV), and human immunodeficiency virus (HIV). Needlesticks and other sharps-related injuries may expose workers to bloodborne pathogens. This one-hour program was developed to assist you in identifying the ways disease can be transmitted through body fluids while identifying ways to provide protection to you, the caregiver. The program will discuss personal protection equipment and standard precautions as they related to your work environment. At the completion of this session, post-test and evaluation, one contact hour for licensed nurses will be awarded through the American Nurses Credentialing Center (ANCC) and licensed Administrators will receive 0.75 CEU through the National Administrator Board (NAB).

    Objectives: 

    • Define what a bloodborne pathogen is
    • Identify ways of transmitting disease through body fluids
    • Identify personal protective equipment
    • Define standard precautions

    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call Maureen Rhone at 734-929-6446 for further information.

    20230404-1.25-A8233-DL

    Cathy Hamblen, BSN, RN, CLNC, RAC-CT

    Risk Manager

    HealthCap Risk Management

    Ms. Hamblen was educated at the University of Kentucky and presently is President of Hamblen Healthcare Consulting. She previously was Executive Vice President of Risk Management for multi-state Health Care Management group overseeing ten Nursing Home/Transitional Care facilities in Kentucky and Ohio. Cathyworked in the Acute Care setting for 23 years with a focus on Orthopedics and Management. She has worked as a Risk Manager for HealthCap since 2017. Cathy currently serves on the Board of Directors of The Christ College of Nursing and Health Sciences. 

  • Contains 4 Component(s)

    Dementia disease is a progressive decline in cognitive function with memory loss. There are many types of dementia including HIV, vascular, Lewy Body, Parkinson’s, Alzheimer’s, etc. Most are irreversible however when dementia is caused by thyroid disorders, drug interactions or dehydration, the symptoms may be reversible or treatable. Many families are unaware of their loved ones decline until the disease process has progressed significantly and the person is no longer safe. Some of this is denial and other times it is just a difficult thing to discuss with a parent or grandparent. No one will admit they have memory loss if they don’t have to as it is something that has stigma attached to it! This program was developed to assist you the caregiver in providing quality care to your residents with cognitive impairment while maintaining a safe, comfortable environment. Release Date: 01/16/2019

    Dementia disease is a progressive decline in cognitive function with memory loss. There are many types of dementia including HIV, vascular, Lewy Body, Parkinson’s, Alzheimer’s, etc. Most are irreversible however when dementia is caused by thyroid disorders, drug interactions or dehydration, the symptoms may be reversible or treatable.


    Many families are unaware of their loved ones decline until the disease process has progressed significantly and the person is no longer safe. Some of this is denial and other times it is just a difficult thing to discuss with a parent or grandparent. No one will admit they have memory loss if they don’t have to as it is something that has stigma attached to it!

    This program was developed to assist you the caregiver in providing quality care to your residents with cognitive impairment while maintaining a safe, comfortable environment.

    Release Date: 01/16/2019

  • Contains 4 Component(s)

    With the increasing rate of obesity, it is important to maintain the dignity of the resident. Obesity has increased from 14.4% to 30.9% from 1976 to 2000. Studies show that bariatric disease and its impact on one’s mobility and quality of life can cause bias, discrimination and social stigmas. There is clear, consistent evidence that individuals with obesity experience discrimination in family, social, education, and employment settings. Even the most compassionate caregiver may be reluctant to provide adequate care because of the threat of caregiver injury. The fear of injury is realistic and combined with the failure to provide satisfactory care to a complex resident, further perpetuation of discrimination toward the obese resident. Release Date: 11/28/2018

    With the increasing rate of obesity, it is important to maintain the dignity of the resident. Obesity has increased from 14.4% to 30.9% from 1976 to 2000.

    Studies show that bariatric disease and its impact on one’s mobility and quality of life can cause bias, discrimination and social stigmas. There is clear, consistent evidence that individuals with obesity experience discrimination in family, social, education, and employment settings.

    Even the most compassionate caregiver may be reluctant to provide adequate care because of the threat of caregiver injury. The fear of injury is realistic and combined with the failure to provide satisfactory care to a complex resident, further perpetuation of discrimination toward the obese resident.

    Release Date: 11/28/2018

  • Contains 4 Component(s), Includes Credits

    The single most important thing you can do on a daily basis is be alert to subtle changes in a resident’s condition and address it timely. It is important to know what signs to be watching for as changes in condition can present in many different ways. This program was developed for all caregivers including licensed staff and direct care staff providing resident care to assist in meeting the ever changing status of each resident. We will also discuss the importance of communication tools such as stop and watch and SBAR in managing communication between disciplines.

    The single most important thing you can do on a daily basis is to be alert to subtle changes in a resident’s condition and address it timely. It is important to know what signs to be watching for as changes in condition can present in many different ways. This program was developed for all caregivers including licensed staff and direct care staff providing resident care to assist in meeting the ever-changing status of each resident. We will also discuss the importance of communication tools such as stop and watch and SBAR in managing communication between disciplines.

    Objectives:

    • State the importance of detecting changes in condition
    • Identify how to know a resident’s baseline condition
    • State ways to recognize change
    • Describe ways to communicate changes in condition
    • State the facility policy on how to follow up at the first sign of a change
    • Discuss the importance of documentation in relation to claims


    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call Maureen Rhone at 734-929-6446 for further information.

    20230404-1.25-A8233-DL

    Cathy Hamblen, BSN, RN, CLNC, RAC-CT

    Risk Manager

    HealthCap Risk Management

    Ms. Hamblen was educated at the University of Kentucky and presently is President of Hamblen Healthcare Consulting. She previously was Executive Vice President of Risk Management for multi-state Health Care Management group overseeing ten Nursing Home/Transitional Care facilities in Kentucky and Ohio. Cathyworked in the Acute Care setting for 23 years with a focus on Orthopedics and Management. She has worked as a Risk Manager for HealthCap since 2017. Cathy currently serves on the Board of Directors of The Christ College of Nursing and Health Sciences. 

  • Contains 4 Component(s), Includes Credits

    The presentation will provide the learner with information on recognizing a change of condition, acting on the change and then following-up once it is identified. Release Date: 02/05/2021

    The presentation includes information on recognizing a change of condition, including physical and non-physical changes that may occur in a resident, communication regarding the change of condition among the IDT members and to the provider, the ongoing assessment of the resident once the change is identified and the importance of documentation of the the assessment in defending a claim.

    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.

    Release Date: 02/05/2021

  • Contains 1 Component(s)

    Our panel of long-term care and insurance professionals provided guidance, recommendations and best practices on clinical, legal and liability risks. Release Date: 03/30/2020

    The CDC, CMS and AHCA/NCAL have done an incredible job providing updates on a regular basis; however, managing the influx of information can leave you with more questions than answers. On Thursday, March 26 we hosted a webinar developed to assist you, the provider, in getting answers to your questions. Our panel of long-term care and insurance professionals provided guidance, recommendations and best practices on clinical, legal and liability risks.

    Release Date: 03/30/2020

    Angie Szumlinski

    Director of Risk Management, HealthCap RMS

    Ms. Szumlinski is a dedicated, proven leader in long-term care with a wealth of experience in operational and clinical aspects of the industry.  Experienced as an Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and as an independent consultant Ms. Szumlinski is respected for success in assisting facilities with achieving and maintaining regulatory compliance.  Ms. Szumlinski has strong leadership abilities with an interdisciplinary team approach to implementing and monitoring quality systems.  Previous owner of two skilled nursing facilities in the state of Michigan Ms. Szumlinski is the Director of HealthCap Risk Management Services. 

    Peter Feeney

    CEO / Managing Partner, HealthCap

    Mr. Feeney has over 20 years of experience managing self-insurance groups and over 30 years of experience in the insurance industry. As the President of American Risk Pooling Consultants, Mr. Feeney oversaw the operations of group self-insurance pools with over 2,500 public entity participants. In addition to serving on its board of directors, Mr. Feeney served First Mercury Financial Corporation in a variety of capacities, including underwriting and marketing management. He holds a B.S. degree from the University of Colorado and a Masters in Business Administration from the University of Michigan.

    John P. Hessburg

    JD, The Kitch Law Firm

    Kitch Drutchas Wagner Valitutti & Sherbrook

    John Paul Hessburg is a Senior Partner in the firm of Kitch Drutchas Wagner Valitutti & Sherbrook in Detroit, Michigan, where he heads the firm’s Post-Acute Care practice group. John has represented healthcare providers for over 30 years. John is AV® Preeminent Peer Review rated by Martindale-Hubbell and has been named a top healthcare lawyer by DBusiness Magazine. He has been working with HealthCap® since it wrote its first policy 21 years ago.

    Karen Berkery

    Senior Principal, The Kitch Law Firm

    Karen is a senior principal at The Kitch Law Firm and heads the firm's labor and employment group.  She received her B.A. with honors from Rutgers University, and her Juris Doctor cum laude, from the State University of New York at Buffalo Law School.  She is ranked as AV Preeminent by Martindale-Hubbell peer review ratings which is the highest level of professional excellence. She has been named as a Super Lawyer in employment litigation and a Top Business Lawyer by Crain’s DBusiness every year since 2013. 

    Kim Klein

    Privacy and Secuirty Analyst, BlueOrange Compliance

    Kim Klein is a Privacy and Security Analyst for BlueOrange Compliance, with over 25 years of experience working in the healthcare industry in both the public and private sectors, and significant expertise in the areas of Privacy and Security. Ms. Klein holds certifications through the Healthcare Information and Management Systems Society and the HITRUST Alliance.  Ms. Klein was the Project Director for policy and legal research support to the Office of the Chief Privacy Officer at the Department of Health and Human Services’ Office of the National Coordinator for Health IT.  

     

    Ed Stone

    COO / CISO, BlueOrange Compliance

    Ed Stone is co-founder, Chief Operating Officer and Chief Information Security Officer for BlueOrange Compliance, a firm dedicated to assisting healthcare organizations develop effective and compliant cybersecurity programs and navigate HIPAA Privacy and Security regulations. BlueOrange specializes in the Long Term and Post-Acute Care industry.  Ed has over 20 years’ experience in information security and technology in healthcare, Fortune 500 companies and government.