Catalog Advanced Search

Search by Category
Search by Format
Sort By
Search by Type
Search by Category
Search in Packages
Search by Format
Search by Type
Search by Date Range
Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
Start
End
Search by Keyword
Sort By
  • Contains 4 Component(s)

    This presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.

    Per CMS, abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. This presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.

    Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS

    Director of Risk Management

    HealthCap Risk Management Services

    Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.

  • Contains 5 Component(s), Includes Credits

    Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020. This session will discuss the revised Long Term Care Survey Process (LTCSP) updated 1/27/2022, review and prepare for survey entrance document preparation related to Infection control policies and vaccination, and review F tag 888: COVID-19 Vaccination of Facility Staff.

    Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020. 

    CMS states they remain committed to taking critical steps to protect vulnerable Americans and to ensure the nation’s health care facilities are prepared to respond to the Coronavirus Disease 2019. In November 2021 CMS announced steps to assist State Survey Agencies in addressing the backlog of complaint and recertification surveys. The critical element pathway was revised again and was incorporated in the recertification and complaint survey process. CMS is increasing oversight in nursing homes to allow a more focused review of quality-of-life and quality-of-care concerns. 

    On November 5, 2021, CMS published an Interim Final Rule, entitled “Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination,” revising the infection control requirements that most Medicare and Medicaid certified providers and suppliers must meet to continue to participate in the Medicare and Medicaid programs. In February 2022, CMS revised the survey protocols and trained surveyors for the revised survey process to include the monitoring of vaccination efforts.

     Objectives:

    • Define what constitutes “abuse”
    • Define three types of abuse
    • Describe steps taken if abuse is suspected

    Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
    Program Start Date: 05/23/2024 | Program Review Date 05/22/2027

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
    NAB Approval #20250522-1.25-A99964-DL
    Program Start Date: 05/23/2024 | Program Review Date 05/22/2025 

    Call the HealthCap Education Coordinator at 734-996-2700 for further information.



    Joy Schultz, LNHA, ALMC

    Risk Management Consultant

    HealthCap

    With a strong passion for resident care, dignity of life and focus on exceptional healthcare, Joy Schultz has worked in the long-term care industry since 1983. She has served in many roles over the years, managing for-profit and not-for-profit nursing homes, as well as CCRC’s. Ms. Schultz is currently an Independent Consultant providing risk management services, where she partners with healthcare facilities to reduce their risk including a focus on resident care, education, the day-to-day workforce, and facility operations.

    Joy continues to be a licensed nursing home administrator, a certified Assisted Living Manager, and a member of the Iowa Health Care Association, where she served on the Board of Directors and the Iowa Center for Assisted Living (ICAL) Board for 6 years. Also serving on the Quality Committee, she spent two years as co-chair and worked on the Quality First subcommittee, participating in a federal initiative for a commitment to putting quality first in all nursing homes. Ms. Schultz has spent several years on the Steering Team of IPDCC (Iowa Person Directed Care Coalition), working with DIA, DEA, ICA, IAHSA, and the state's educational facilities, working to change the environment in healthcare facilities across the state. The commission of the committee was to allow the residents to direct their care and to provide the most home-like environment possible. Joy also served on the Iowa Rural Health Association board of directors, for two years, promoting issues pertinent to Rural Iowa.

  • Contains 5 Component(s), Includes Credits

    This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event.

    Most of us think we work in a home that “would never” have an active shooter event. Unfortunately – it happens... and active shooter training is a mandatory part of disaster preparation. Even if your home has a “lockdown” protocol, it may not be effective. Think about your facility and which doors are unlocked and if there are (major) issues increasing the risk of someone entering the facility unannounced, your team unaware.  A lot of communities want to keep active shooter training under cover and not share information about Active Shooter Event planning. It is critical that this discussion and the planning for Active Shooter Disaster be clear and open. This may be the only opportunity you have to prepare your staff and decrease the risk of a negative outcome in the event of an active shooter.  

    This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event. Who will you call? Who will you notify? How will you deploy your staff and use additional resources? What are the keys to protecting your residents and staff? How do work, in advance, with local law enforcement? Let’s talk about that! Please join us!  

    Objectives:
    • Define an active shooter event;
    • Identify strategies to protect your residents and staff;
    • Discuss the importance of open lines of communication with first responders   
    • Discuss media interaction/communication;
    • Identify methods to establish response and recovery post-event;

    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
    Program Start Date: 7/19/23 | Program Review Date 7/18/26

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.

    20240718-1.25-A94373-DL

    Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS

    Director of Risk Management

    HealthCap Risk Management Services

    Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.

    John P. Hessburg

    JD, The Kitch Law Firm

    Kitch Drutchas Wagner Valitutti & Sherbrook

    John Hessburg leads the Senior Living Practice Group at The Kitch Law Firm. He began his career with the Kitch firm as a law clerk in 1984.  His experience extends to all aspects of state and federal regulation of Senior Living Providers, national coordination of medical device liability cases and medical malpractice defense litigation.  Since establishing the firm’s senior living practice, he has built a multidisciplinary practice that focuses on the myriad of challenges his clients face on a daily basis, which include general healthcare and regulatory compliance, corporate compliance, federal and state administrative law, defense of state and federal false claim actions, as well as professional negligence claims.

    Mr. Hessburg received his J.D. from Columbus School of Law, Catholic University of America, where he was the Managing Editor of the Journal of Contemporary Health Law and Policy.  He also received a Bachelor of Arts in Business and Economics from St. John University, where he was a four-year All American swimmer and an NCAA Merit Scholarship recipient.

    He has been working with HealthCap® since it wrote its first policy over 20 years ago.

  • Contains 3 Component(s)

    Having the skills to perform activities of daily living (ADLs) is the key to independence. The Direct Care Staff's goal is to determine just how much help a resident needs to perform these activities. Some people may only need encouragement; others may need help with set up; some need to work together with staff.

    Having the skills to perform activities of daily living (ADLs) is the key to independence. The Direct Care Staff's goal is to determine just how much help a resident needs to perform these activities. Some people may only need encouragement; others may need help with set up; some need to work together with staff. 

    OBJECTIVES

    • Discuss the importance of maintaining independence with ADLs
    • List three ways to help residents with ADLs
    • Perform accurate documentation of the most important aspects of helping residents with ADLs


    Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS

    Director of Risk Management

    HealthCap Risk Management Services

    Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.

  • Contains 5 Component(s), Includes Credits

    Advance care planning involves discussing and preparing for future decisions about medical care if a resident becomes seriously ill or unable to communicate their wishes.

    Advance care planning involves discussing and preparing for future decisions about medical care if a resident becomes seriously ill or unable to communicate their wishes. Having meaningful conversations with your residents is the most important part of advance care planning. Research shows that residents are more likely to get the care they want if they have conversations about their future medical treatment and put a plan in place. This program was developed to assist you in guiding your residents and supporting their decisions regarding future care.  

    Objectives:

    • Define Advance Care Planning
    • List ways Advance Care Planning may reduce hospitalizations
    • Describe palliative care
    • Evaluate methods to educate residents on Advance Care Planning

    Attendees will be awarded 1.25 ANCC contact hours for completing the course/webinar.
    Program Start Date: 08/04/2023 | Program Review Date 08/03/2026

    This program has been submitted for Continuing Education for 1.50 total participant hours from NAB/NCERS.

    20240803-1.50-A95378-DL

    Call the HealthCap Education Coordinator at 734-996-2700 for further information.

    Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC

    Nurse Manager

    HealthCap Risk Management Services

    Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers.  Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.   

  • Contains 5 Component(s), Includes Credits

    his program was developed to assist you in maintaining an environment that allows for resident choice, independence and mobility while protecting the rights of other residents and be alert to risks for injuries, elopements, and resident-to-resident altercations.

    Wandering is a common behavior among people with Alzheimer’s disease or other disorders causing dementia. It occurs when a person with dementia roams about and becomes lost or confused about their location. It is estimated to be the most common form of disruption from people living with dementia especially in congregate living environments. Wandering can cause a person with dementia to become confused and disoriented, even when they are in a familiar place. This program was developed to assist you in maintaining an environment that allows for resident choice, independence and mobility while protecting the rights of other residents and be alert to risks for injuries, elopements, and resident-to-resident altercations.

    Objectives:

    • Define the term “wandering”
    • Define what Alzheimer’s disease is Identify wandering warning signs

    Attendees will be awarded 0.5 ANCC contact hours for completing the course/webinar.
    Program Start Date: 06/01/2024 | Program Review Date: 05/31/2027

    This program has been submitted for Continuing Education for 0.75 total participant hours from NAB/NCERS.
    NAB Approval ID #20250531-0.75-A103861-DL
    Program Start Date: 06/01/2024 | Program Review Date: 05/31/2025

    Call the HealthCap Education Coordinator at 734-996-2700 for further information.

    Jill Harding, RN, LNHA, CLNC

    Risk Manager

    HealthCap

    Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.

    As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.

    In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.

  • Contains 5 Component(s), Includes Credits

    This program was developed to assist in training staff and implementing an effective antibiotic stewardship program in your center.

    Antibiotic stewardship is a set of commitments and actions designed to “optimize the treatment of infections while reducing the adverse events associated with antibiotic use”. The Centers for Disease Control and Prevention (CDC) recommends that all nursing homes take steps to improve antibiotic prescribing practices and reduce inappropriate use. As a national directive, everyone should be taking an active role if we are to beat the challenge of super bugs and MDRI! This program was developed to assist in training staff and implementing an effective antibiotic stewardship program in your center.

    Objectives

    • Identify the importance of antibiotic stewardship
    • Describe the process of establishing antibiotic stewardship practices
    • Identify negative outcomes realized related to overuse of antibiotics
    • Describe the educational opportunities to provide to physicians, residents, families and caregivers

    Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.
    Program Start Date: 11/15/2023 | Program Review Date 11/14/2026

    This program has been submitted for Continuing Education for 1.00 total participant hours from NAB/NCERS.
    20241114-1-A98377-DL

    Call the HealthCap Education Coordinator at 734-996-2700 for further information.

  • Contains 5 Component(s), Includes Credits

    On July 18, 2019, the U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services (CMS) published a final rule (42 C.F.R. § 483 (2019)) that repealed the prohibition of long-term care facilities’ use of pre-dispute arbitration agreements. After much discussion, and challenges on CMS’s authority to enforce, on June 29, 2022, CMS issued revised Surveyor Guidance related to arbitration agreements that you should be aware of. Although much of the guidance may seem subtle or minor, arbitration agreements continue to be an important part of the admission process and have proven to be helpful in defending liability claims.

    State and Federal survey agencies are being trained to perform record reviews, focusing on the legality of signatures, denying admission based on the resident refusing to sign an arbitration agreement, and whether the resident is presented with a 30-day opt-out option once signed. Surveyors are also being given an extensive list of questions to use when interviewing residents, representatives, etc. on how well the arbitration process and key terms were explained to them prior to asking them to sign. Additionally, there are now a few federal F tag citations that may be cited in the event a facility is not able to show that arbitration agreements are being explained appropriately and signed by a legally authorized individual. This webinar was developed in response to an overwhelming request for clarification and assistance from members across the country.

    Objectives:

    • Define binding arbitration agreement
    • Discuss CMS’s authority to enforce
    • Identify the federal F-tags arbitration agreements may impact
    • Discuss best practice for implementing arbitration agreements
    • Define the basic elements of a valid arbitration agreement


    Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
    Program Start Date: 8/24/23 | Program Review Date: 8/23/26

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.

    20240823-1.25-A94372-DL


    Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS

    Director of Risk Management

    HealthCap Risk Management Services

    Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.

    John P. Hessburg

    JD, The Kitch Law Firm

    Kitch Drutchas Wagner Valitutti & Sherbrook

    John Hessburg leads the Senior Living Practice Group at The Kitch Law Firm. He began his career with the Kitch firm as a law clerk in 1984.  His experience extends to all aspects of state and federal regulation of Senior Living Providers, national coordination of medical device liability cases and medical malpractice defense litigation.  Since establishing the firm’s senior living practice, he has built a multidisciplinary practice that focuses on the myriad of challenges his clients face on a daily basis, which include general healthcare and regulatory compliance, corporate compliance, federal and state administrative law, defense of state and federal false claim actions, as well as professional negligence claims.

    Mr. Hessburg received his J.D. from Columbus School of Law, Catholic University of America, where he was the Managing Editor of the Journal of Contemporary Health Law and Policy.  He also received a Bachelor of Arts in Business and Economics from St. John University, where he was a four-year All American swimmer and an NCAA Merit Scholarship recipient.

    He has been working with HealthCap® since it wrote its first policy over 20 years ago.

  • Contains 5 Component(s), Includes Credits

    This program was developed to assist your care team in meeting these requirements while providing quality, person-centered care for each of your residents.

    Nursing homes are required to develop a baseline care plan within the first 48 hours of admission which provides instructions for the provision of effective and person-centered care to each resident. This means that the baseline care plan should strike a balance between conditions and risks affecting the resident’s health and safety, and what is important to him or her, within the limitations of the baseline care plan timeframe. This program was developed to assist your care team in meeting these requirements while providing quality, person-centered care for each of your residents.

    Objectives:

    • Define the timelines for developing a baseline care plan
    • Identify the value of the baseline care plan
    • Identify how to incorporate resident goals and preferences

    Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
    Program Start Date: 11/29/2023 | Program Review Date 11/28/2026

    This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
    20241128-1.25-A98287-DL

    Call the HealthCap Education Coordinator at 734-996-2700 for further information.

    Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC

    Nurse Manager

    HealthCap Risk Management Services

    Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers.  Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.   

  • Contains 5 Component(s), Includes Credits

    This program was developed to assist you in ensuring that residents who use bed rails remain as safe as possible, through appropriate utilization and maintenance of such devices.

    The decision to use bed rails is complex and based on a person-centered approach utilizing clinical judgment, as well as physical, psychological, and environmental factors. The use of bed rails has been associated with an increased risk of injury and death related to entrapment where a resident becomes caught, trapped, or entangled in the space in or about the bed rail. Bed rails are intended solely to assist residents with independent repositioning. This program was developed to assist you in ensuring that residents who use bed rails remain as safe as possible, through appropriate utilization and maintenance of such devices.

    Objectives:

    • Discuss the process of determining appropriateness of bed rails.
    • Discuss the risks associated with the use of bed rails.
    • Identify alternatives to bed rails.
    • Define the process of evaluation and assessment prior to initiating bed rails.

    Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.

    Program Start Date: 02/01/2024 | Program Review Date 01/31/2027

    This program has been submitted for Continuing Education for 1.0 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.

    NAB Approval #20250131-1-A98946-DL

    NAB Start Date: 02/01/24 | NAB End Date: 01/31/25

    Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS

    Director of Risk Management

    HealthCap Risk Management Services

    Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As a nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.