Per CMS, abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. This presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.

Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020. 

CMS states they remain committed to taking critical steps to protect vulnerable Americans and to ensure the nation’s health care facilities are prepared to respond to the Coronavirus Disease 2019. In November 2021 CMS announced steps to assist State Survey Agencies in addressing the backlog of complaint and recertification surveys. The critical element pathway was revised again and was incorporated in the recertification and complaint survey process. CMS is increasing oversight in nursing homes to allow a more focused review of quality-of-life and quality-of-care concerns. 

On November 5, 2021, CMS published an Interim Final Rule, entitled “Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination,” revising the infection control requirements that most Medicare and Medicaid certified providers and suppliers must meet to continue to participate in the Medicare and Medicaid programs. In February 2022, CMS revised the survey protocols and trained surveyors for the revised survey process to include the monitoring of vaccination efforts.

 Objectives:

• Define what constitutes “abuse”
• Define three types of abuse
• Describe steps taken if abuse is suspected

Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
Program Start Date: 05/23/2023 | Program Review Date 05/22/2026

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
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Call the HealthCap Education Coordinator at 734-996-2700 for further information.

Most of us think we work in a home that “would never” have an active shooter event. Unfortunately – it happens... and active shooter training is a mandatory part of disaster preparation. Even if your home has a “lockdown” protocol, it may not be effective. Think about your facility and which doors are unlocked and if there are (major) issues increasing the risk of someone entering the facility unannounced, your team unaware.  A lot of communities want to keep active shooter training under cover and not share information about Active Shooter Event planning. It is critical that this discussion and the planning for Active Shooter Disaster be clear and open. This may be the only opportunity you have to prepare your staff and decrease the risk of a negative outcome in the event of an active shooter.  

This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event. Who will you call? Who will you notify? How will you deploy your staff and use additional resources? What are the keys to protecting your residents and staff? How do work, in advance, with local law enforcement? Let’s talk about that! Please join us!  

Objectives:
• Define an active shooter event;
• Identify strategies to protect your residents and staff;
• Discuss the importance of open lines of communication with first responders   
• Discuss media interaction/communication;
• Identify methods to establish response and recovery post-event;

Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 7/19/23 | Program Review Date 7/18/26

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.

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Having the skills to perform activities of daily living (ADLs) is the key to independence. The Direct Care Staff's goal is to determine just how much help a resident needs to perform these activities. Some people may only need encouragement; others may need help with set up; some need to work together with staff. 

OBJECTIVES

• Discuss the importance of maintaining independence with ADLs
• List three ways to help residents with ADLs
• Perform accurate documentation of the most important aspects of helping residents with ADLs

Advance care planning involves discussing and preparing for future decisions about medical care if a resident becomes seriously ill or unable to communicate their wishes. Having meaningful conversations with your residents is the most important part of advance care planning. Research shows that residents are more likely to get the care they want if they have conversations about their future medical treatment and put a plan in place. This program was developed to assist you in guiding your residents and supporting their decisions regarding future care.  

Objectives:

• Define Advance Care Planning
• List ways Advance Care Planning may reduce hospitalizations
• Describe palliative care
• Evaluate methods to educate residents on Advance Care Planning

Attendees will be awarded 1.25 ANCC contact hours for completing the course/webinar.
Program Start Date: 08/04/2023 | Program Review Date 08/03/2026

This program has been submitted for Continuing Education for 1.50 total participant hours from NAB/NCERS.

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Call the HealthCap Education Coordinator at 734-996-2700 for further information.

Antibiotic stewardship is a set of commitments and actions designed to “optimize the treatment of infections while reducing the adverse events associated with antibiotic use”. The Centers for Disease Control and Prevention (CDC) recommends that all nursing homes take steps to improve antibiotic prescribing practices and reduce inappropriate use. As a national directive, everyone should be taking an active role if we are to beat the challenge of super bugs and MDRI! This program was developed to assist in training staff and implementing an effective antibiotic stewardship program in your center.

Objectives

• Identify the importance of antibiotic stewardship
• Describe the process of establishing antibiotic stewardship practices
• Identify negative outcomes realized related to overuse of antibiotics
• Describe the educational opportunities to provide to physicians, residents, families and caregivers

Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.
Program Start Date: 11/15/2023 | Program Review Date 11/14/2026

This program has been submitted for Continuing Education for 1.00 total participant hours from NAB/NCERS.
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Call the HealthCap Education Coordinator at 734-996-2700 for further information.

State and Federal survey agencies are being trained to perform record reviews, focusing on the legality of signatures, denying admission based on the resident refusing to sign an arbitration agreement, and whether the resident is presented with a 30-day opt-out option once signed. Surveyors are also being given an extensive list of questions to use when interviewing residents, representatives, etc. on how well the arbitration process and key terms were explained to them prior to asking them to sign. Additionally, there are now a few federal F tag citations that may be cited in the event a facility is not able to show that arbitration agreements are being explained appropriately and signed by a legally authorized individual. This webinar was developed in response to an overwhelming request for clarification and assistance from members across the country.

Objectives:

• Define binding arbitration agreement
• Discuss CMS’s authority to enforce
• Identify the federal F-tags arbitration agreements may impact
• Discuss best practice for implementing arbitration agreements
• Define the basic elements of a valid arbitration agreement

Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 8/24/23 | Program Review Date: 8/23/26

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.

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Nursing homes are required to develop a baseline care plan within the first 48 hours of admission which provides instructions for the provision of effective and person-centered care to each resident. This means that the baseline care plan should strike a balance between conditions and risks affecting the resident’s health and safety, and what is important to him or her, within the limitations of the baseline care plan timeframe. This program was developed to assist your care team in meeting these requirements while providing quality, person-centered care for each of your residents.

Objectives:

• Define the timelines for developing a baseline care plan
• Identify the value of the baseline care plan
• Identify how to incorporate resident goals and preferences

Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
Program Start Date: XX/XX/2023 | Program Review Date XX/XX/2026

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
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Call the HealthCap Education Coordinator at 734-996-2700 for further information.

Identifying causative factors that may precipitate a behavioral response such as a catastrophic reaction is important for caregivers in the process of preventing and/or addressing behaviors in residents. A catastrophic reaction is not uncommon when direct care staff initiate interventions to discourage disruptive behaviors however, how these interventions are initiated can and often be the precipitating factor to the reaction. This program will assist in identifying ways to prevent catastrophic reactions.  This 30 minute program was developed to assist you in ensuring that the care you provide meets best practices. 

Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include but are not limited to, hepatitis B (HBV), hepatitis C (HCV), and human immunodeficiency virus (HIV). Needlesticks and other sharps-related injuries may expose workers to bloodborne pathogens. This one-hour program was developed to assist you in identifying the ways disease can be transmitted through body fluids while identifying ways to provide protection to you, the caregiver. The program will discuss personal protection equipment and standard precautions as they related to your work environment. At the completion of this session, post-test and evaluation, one contact hour for licensed nurses will be awarded through the American Nurses Credentialing Center (ANCC) and licensed Administrators will receive 0.75 CEU through the National Administrator Board (NAB).

Objectives: 

• Define what a bloodborne pathogen is
• Identify ways of transmitting disease through body fluids
• Identify personal protective equipment
• Define standard precautions

Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.

Program Start Date: 04/05/2023 | Program Review Date 04/04/2026

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call Maureen Rhone at 734-929-6446 for further information.

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