Abuse Prevention: Direct Care Staff

Recorded On: 11/16/2024

Per CMS, abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled >span class="NormalTextRun SCXW84444587 BCX0"> technology. Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. This 30 minute presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.

Objectives: 

  • Define what constitutes “abuse” 
  • Define three types of abuse 
  • Describe steps taken if abuse is suspected 

Jill Harding, RN, LNHA, CLNC

Risk Manager

HealthCap

Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.

As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.

In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.

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Video - Abuse Prevention: Direct Care Staff
Open to view video.  |  25 minutes
Open to view video.  |  25 minutes
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