NAB/NCERS approved
distance learning education courses require verification of completion of all
required components. A digital certificate will be available to print upon successfully passing the quiz with at least 80%, and submitting an evaluation. HealthCap will
submit earned credits to the NAB CE Registry utilizing the individual NAB
identification provided at registration.
This work by HealthCap is licensed under CC BY 4.0 
This license requires that reusers give credit to HealthCap. It allows reusers to distribute, remix, adapt, and build upon the material in any medium or format, even for commercial purposes. Please review the license terms carefully before using any content, as certain uses may require additional permissions.
NAB Accredited Education
74 Results
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Includes Credits Recorded On: 11/16/2024
Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020. This session will discuss the revised Long Term Care Survey Process (LTCSP) updated 1/27/2022, review and prepare for survey entrance document preparation related to Infection control policies and vaccination, and review F tag 888: COVID-19 Vaccination of Facility Staff.
Since the Public Health Emergency began in March 2020, long-term care facilities have been faced with ever-changing regulations and guidance from CMS and CDC. By the end of March 2020, Focused Infection Control surveys were frequent for many facilities, many times during outbreaks of COVID-19. CMS has made multiple changes in the survey protocols for infection control in long-term care facilities since the initial focused surveys were initiated in March 2020.
CMS states they remain committed to taking critical steps to protect vulnerable Americans and to ensure the nation’s health care facilities are prepared to respond to the Coronavirus Disease 2019. In November 2021 CMS announced steps to assist State Survey Agencies in addressing the backlog of complaint and recertification surveys. The critical element pathway was revised again and was incorporated in the recertification and complaint survey process. CMS is increasing oversight in nursing homes to allow a more focused review of quality-of-life and quality-of-care concerns.
On November 5, 2021, CMS published an Interim Final Rule, entitled “Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination,” revising the infection control requirements that most Medicare and Medicaid certified providers and suppliers must meet to continue to participate in the Medicare and Medicaid programs. In February 2022, CMS revised the survey protocols and trained surveyors for the revised survey process to include the monitoring of vaccination efforts.
Objectives:
- Define what constitutes “abuse”
- Define three types of abuse
- Describe steps taken if abuse is suspected
Attendees will be awarded 0.50 ANCC contact hours for completing the course/webinar.
Program Start Date: 11/16/2024 | Program Review Date 11/15/2027This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
NAB Approval #20251115-0.75-A107366-DL
Program Start Date: 11/16/2024 | Program Review Date 11/15/2025Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Jill Harding, RN, LNHA, CLNC
Risk Manager
HealthCap
Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.
As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.
In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.
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Includes Credits Recorded On: 07/19/2024
This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event.
Most of us think we work in a home that “would never” have an active shooter event. Unfortunately – it happens... and active shooter training is a mandatory part of disaster preparation. Even if your home has a “lockdown” protocol, it may not be effective. Think about your facility and which doors are unlocked and if there are (major) issues increasing the risk of someone entering the facility unannounced, your team unaware. A lot of communities want to keep active shooter training under cover and not share information about Active Shooter Event planning. It is critical that this discussion and the planning for Active Shooter Disaster be clear and open. This may be the only opportunity you have to prepare your staff and decrease the risk of a negative outcome in the event of an active shooter.
This program will focus on key aspects of active shooter and what to do if your community experiences a threat or real-life active shooter event. Who will you call? Who will you notify? How will you deploy your staff and use additional resources? What are the keys to protecting your residents and staff? How do work, in advance, with local law enforcement? Let’s talk about that! Please join us!
Objectives:
• Define an active shooter event;
• Identify the four phasers of an active shooter event
• List methods to establish response and recovery post-event;Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 7/19/24 | Program Review Date 7/18/27This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
Program Start Date: 7/19/24 | Program Review Date 7/18/25
20250718-1.25-A104449-DL
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As aA nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
John P. Hessburg, JD
Principal, Kitch Attorneys & Counselors
Kitch Drutchas Wagner Valitutti & Sherbrook
John Hessburg leads the Senior Living Practice Group at Kitch Attorneys & Counselors. He began his career with the Kitch firm as a law clerk in 1984. His experience extends to all aspects of state and federal regulation of Senior Living Providers, national coordination of medical device liability cases and medical malpractice defense litigation. Since establishing the firm’s senior living practice, he has built a multidisciplinary practice that focuses on the myriad of challenges his clients face on a daily basis, which include general healthcare and regulatory compliance, corporate compliance, federal and state administrative law, defense of state and federal false claim actions, as well as professional negligence claims.
Mr. Hessburg received his J.D. from Columbus School of Law, Catholic University of America, where he was the Managing Editor of the Journal of Contemporary Health Law and Policy. He also received a Bachelor of Arts in Business and Economics from St. John University, where he was a four-year All American swimmer and an NCAA Merit Scholarship recipient.
He has been working with HealthCap® since it wrote its first policy over 20 years ago.
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Includes Credits Recorded On: 08/04/2024
Advance care planning involves discussing and preparing for future decisions about medical care if a resident becomes seriously ill or unable to communicate their wishes.
Advance care planning involves discussing and preparing for future decisions about medical care if a resident becomes seriously ill or unable to communicate their wishes. Having meaningful conversations with your residents is the most important part of advance care planning. Research shows that residents are more likely to get the care they want if they have conversations about their future medical treatment and put a plan in place. This program was developed to assist you in guiding your residents and supporting their decisions regarding future care.
Objectives:
- Define Advance Care Planning
- List ways Advance Care Planning may reduce hospitalizations
- Describe palliative care
- Evaluate methods to educate residents on Advance Care Planning
Attendees will be awarded 1.25 ANCC contact hours for completing the course/webinar.
Program Start Date: 08/04/2024 | Program Review Date 08/03/2027
This program has been submitted for Continuing Education for 1.50 total participant hours from NAB/NCERS.20250803-1.50-A104562-DL
Program Start Date: 08/04/2024 | Program Review Date 08/03/2025Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Includes Credits Recorded On: 06/01/2024
his program was developed to assist you in maintaining an environment that allows for resident choice, independence and mobility while protecting the rights of other residents and be alert to risks for injuries, elopements, and resident-to-resident altercations.
Wandering is a common behavior among people with Alzheimer’s disease or other disorders causing dementia. It occurs when a person with dementia roams about and becomes lost or confused about their location. It is estimated to be the most common form of disruption from people living with dementia especially in congregate living environments. Wandering can cause a person with dementia to become confused and disoriented, even when they are in a familiar place. This program was developed to assist you in maintaining an environment that allows for resident choice, independence and mobility while protecting the rights of other residents and be alert to risks for injuries, elopements, and resident-to-resident altercations.
Objectives:
- Define the term “wandering”
- Define what Alzheimer’s disease is Identify wandering warning signs
Attendees will be awarded 0.5 ANCC contact hours for completing the course/webinar.
Program Start Date: 06/01/2024 | Program Review Date: 05/31/2027This program has been submitted for Continuing Education for 0.75 total participant hours from NAB/NCERS.
NAB Approval ID #20250531-0.75-A103861-DL
Program Start Date: 06/01/2024 | Program Review Date: 05/31/2025Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Jill Harding, RN, LNHA, CLNC
Risk Manager
HealthCap
Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.
As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.
In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.
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Register
- General User - Free!
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Includes Credits Recorded On: 11/15/2024
This program was developed to assist in training staff and implementing an effective antibiotic stewardship program in your center.
Antibiotic stewardship is a set of commitments and actions designed to “optimize the treatment of infections while reducing the adverse events associated with antibiotic use”. The Centers for Disease Control and Prevention (CDC) recommends that all nursing homes take steps to improve antibiotic prescribing practices and reduce inappropriate use. As a national directive, everyone should be taking an active role if we are to beat the challenge of super bugs and MDRI! This program was developed to assist in training staff and implementing an effective antibiotic stewardship program in your center.
Objectives
- Identify the importance of antibiotic stewardship
- Describe the process of establishing antibiotic stewardship practices
- Identify negative outcomes realized related to overuse of antibiotics
- Describe the educational opportunities to provide to physicians, residents, families and caregivers
Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.
Program Start Date: 11/15/2024 | Program Review Date 11/14/2027This program has been submitted for Continuing Education for 1.00 total participant hours from NAB/NCERS.
20251114-1-A106628-DLProgram Start Date: 11/15/2024 | Program Review Date 11/14/2025
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As aA nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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- General User - Free!
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Includes Credits Recorded On: 11/15/2023
This program was developed to assist in training staff and implementing an effective antibiotic stewardship program in your center.
Antibiotic stewardship is a set of commitments and actions designed to “optimize the treatment of infections while reducing the adverse events associated with antibiotic use”. The Centers for Disease Control and Prevention (CDC) recommends that all nursing homes take steps to improve antibiotic prescribing practices and reduce inappropriate use. As a national directive, everyone should be taking an active role if we are to beat the challenge of super bugs and MDRI! This program was developed to assist in training staff and implementing an effective antibiotic stewardship program in your center.
Objectives
- Identify the importance of antibiotic stewardship
- Describe the process of establishing antibiotic stewardship practices
- Identify negative outcomes realized related to overuse of antibiotics
- Describe the educational opportunities to provide to physicians, residents, families and caregivers
Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.
Program Start Date: 11/15/2023 | Program Review Date 11/14/2026This program has been submitted for Continuing Education for 1.00 total participant hours from NAB/NCERS.
20241114-1-A98377-DLCall the HealthCap Education Coordinator at 734-996-2700 for further information.
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Includes Credits Recorded On: 08/24/2024
On July 18, 2019, the U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services (CMS) published a final rule (42 C.F.R. § 483 (2019)) that repealed the prohibition of long-term care facilities’ use of pre-dispute arbitration agreements. After much discussion, and challenges on CMS’s authority to enforce, on June 29, 2022, CMS issued revised Surveyor Guidance related to arbitration agreements that you should be aware of. Although much of the guidance may seem subtle or minor, arbitration agreements continue to be an important part of the admission process and have proven to be helpful in defending liability claims.
State and Federal survey agencies are being trained to perform record reviews, focusing on the legality of signatures, denying admission based on the resident refusing to sign an arbitration agreement, and whether the resident is presented with a 30-day opt-out option once signed. Surveyors are also being given an extensive list of questions to use when interviewing residents, representatives, etc. on how well the arbitration process and key terms were explained to them prior to asking them to sign. Additionally, there are now a few federal F tag citations that may be cited in the event a facility is not able to show that arbitration agreements are being explained appropriately and signed by a legally authorized individual. This webinar was developed in response to an overwhelming request for clarification and assistance from members across the country.
Objectives:
- Define binding arbitration agreement
- Discuss CMS’s authority to enforce
- Identify the federal F-tags arbitration agreements may impact
- Discuss best practice for implementing arbitration agreements
- Define the basic elements of a valid arbitration agreement
Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 8/24/24 | Program Review Date: 8/23/27This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
20250823-1.25-A104565-DL
Program Start Date: 8/24/24 | Program Review Date: 8/23/25Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As aA nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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Includes Credits Recorded On: 11/29/2024
This program was developed to assist your care team in meeting these requirements while providing quality, person-centered care for each of your residents.
Nursing homes are required to develop a baseline care plan within the first 48 hours of admission which provides instructions for the provision of effective and person-centered care to each resident. This means that the baseline care plan should strike a balance between conditions and risks affecting the resident’s health and safety, and what is important to him or her, within the limitations of the baseline care plan timeframe. This program was developed to assist your care team in meeting these requirements while providing quality, person-centered care for each of your residents.
Objectives:
- Define the timelines for developing a baseline care plan
- Identify the value of the baseline care plan
- Identify how to incorporate resident goals and preferences
- Identify how to prioritize what is needed on the baseline care plan versus the comprehensive care plan
Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
Program Start Date: 11/29/2024 | Program Review Date 11/28/2027This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
20251128-1.25-A106629-DLProgram Start Date: 11/29/2024 | Program Review Date 11/28/2025
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Includes Credits Recorded On: 02/01/2025
This program was developed to assist you in ensuring that residents who use bed rails remain as safe as possible, through appropriate utilization and maintenance of such devices.
The decision to use bed rails is complex and based on a person-centered approach utilizing clinical judgment, as well as physical, psychological, and environmental factors. The use of bed rails has been associated with an increased risk of injury and death related to entrapment where a resident becomes caught, trapped, or entangled in the space in or about the bed rail. Bed rails are intended solely to assist residents with independent repositioning. This program was developed to assist you in ensuring that residents who use bed rails remain as safe as possible, through appropriate utilization and maintenance of such devices.
Objectives:
- Discuss the process of determining appropriateness of bed rails.
- Discuss the risks associated with the use of bed rails.
- Identify alternatives to bed rails.
- Define the process of evaluation and assessment prior to initiating bed rails.
Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.
Program Start Date: 02/01/2025 | Program Review Date 01/31/2028
This program has been submitted for Continuing Education for 1.0 total participant hours from NAB/NCERS.
NAB Approval #20260131-1-A108880-DL
NAB Start Date: 02/01/25 | NAB End Date: 01/31/26
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As aA nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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Includes Credits Recorded On: 10/31/2024
Residents are very dynamic, even minor changes can affect their behaviors; however, major changes increase the risk of a negative outcome.
Residents are very dynamic, even minor changes can affect their behaviors; however, major changes increase the risk of a negative outcome. A minor change in medication dosage may have a negative effect on a resident as well as unmanaged pain, leading to a change in behavior. Consideration should also be given to but not limited to transfer trauma, change in life situation, change in family dynamics/situation/role reversal. This program was developed to assist you, the caregiver, on best practices for documenting changes in resident behaviors and identifying the root cause of the change.
Objectives
- Identify the components of a thorough physical examination
- State three reasons that a resident may experience a change in behaviors
- Identify ways to document changes in behaviors
Attendees will be awarded 0.5 ANCC contact hours for completing the course/webinar.
Program Start Date: 10/31/2024 | Program Review Date 10/30/2027
This program has been submitted for Continuing Education for 0.75 total participant hours from NAB/NCERS.
NAB Approval #20251030-0.75-A107929-DL
Program Start Date: 10/31/2024 | Program Review Date 10/30/2025
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Jill Harding, RN, LNHA, CLNC
Risk Manager
HealthCap
Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.
As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.
In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.
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Register
- General User - Free!
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Includes Credits Recorded On: 04/05/2024
Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include, but are not limited to, hepatitis B (HBV), hepatitis C (HCV) and human immunodeficiency virus (HIV). Needlesticks and other sharps-related injuries may expose workers to bloodborne pathogens. This one-hour program was developed to assist you in identifying the ways disease can be transmitted through body fluids, while identifying ways to provide protection to you, the caregiver. The program will discuss personal protection equipment and standard precautions as they related to your work environment. At the completion of this session, post-test and evaluation, one contact hour for licensed nurses will be awarded through the American Nurses Credentialing Center (ANCC) and licensed Administrators will receive 0.75 CEU through the National Administrator Board (NAB).
Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include but are not limited to, hepatitis B (HBV), hepatitis C (HCV), and human immunodeficiency virus (HIV). Needlesticks and other sharps-related injuries may expose workers to bloodborne pathogens. This one-hour program was developed to assist you in identifying the ways disease can be transmitted through body fluids while identifying ways to provide protection to you, the caregiver. The program will discuss personal protection equipment and standard precautions as they relate to your work environment. At the completion of this session, post-test, and evaluation, one contact hour for licensed nurses will be awarded through the American Nurses Credentialing Center (ANCC) and licensed Administrators will receive 0.75 CEU through the National Administrator Board (NAB).
Objectives:
- Define what a bloodborne pathogen is
- Identify ways of transmitting disease through body fluids
- Identify personal protective equipment
- Define standard precautions
Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 04/05/2024 | Program Review Date 04/04/2027
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 or further information.
NAB Approval #20250404‐1.25‐A99982‐DL
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Includes Credits Recorded On: 09/16/2024
This program was developed to assist you in identifying employee burnout in an effort to address it timely and prevent future situations where staff are overwhelmed and disengaged.
Burnout is an individual’s response to chronic emotional and interpersonal stressors within the workplace (Maslach et al., 2001). Employee burnout is a barrier to employee engagement and retention. A national study conducted by Kronos and Future Workplace showed that 95% of human resource leaders agree that employee burnout affects employee retention. High rates of burnout and turnover in healthcare are compelling problems. This program was developed to assist you in identifying employee burnout in an effort to address it timely and prevent future situations where staff are overwhelmed and disengaged.
Objectives
- Define burnout and how it is manifested in the workplace.
- Identify strategies for reducing risk of burnout.
- Review the role of burnout in staff turnover and costs.
- Explore evidence-based practice related to self-care in reducing burnout.
- Review leadership’s role in creating an environment that fosters resilience and job satisfaction.
- Explore HRs role in supporting hiring practices, onboarding, and implementing programs to improve retention
Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
Program Start Date: 09/16/2024 | Program Review Date 09/15/2027
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
Program Start Date: 09/16/2024 | Program Review Date 09/15/2025
NAB Approval #20250915-1.25-A105191-DL
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Register
- General User - Free!
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Includes Credits Recorded On: 09/16/2023
This program was developed to assist you in identifying employee burnout in an effort to address it timely and prevent future situations where staff are overwhelmed and disengaged.
Burnout is an individual’s response to chronic emotional and interpersonal stressors within the workplace (Maslach et al., 2001). Employee burnout is a barrier to employee engagement and retention. A national study conducted by Kronos and Future Workplace showed that 95% of human resource leaders agree that employee burnout affects employee retention. High rates of burnout and turnover in healthcare are compelling problems. This program was developed to assist you in identifying employee burnout in an effort to address it timely and prevent future situations where staff are overwhelmed and disengaged.
Objectives
- Define burnout and how it is manifested in the workplace.
- Identify strategies for reducing risk of burnout.
- Review the role of burnout in staff turnover and costs.
- Explore evidence based practice related to self care in reducing burnout.
- Review leadership’s role in creating an environment that fosters resilience and job satisfaction.
- Explore HRs role in supporting hiring practices, onboarding and implementing programs to improve retention
Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar. Program Start Date: 09/16/2023 | Program Review Date 09/15/2026
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
20240915-1.25-A96253-DL
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Includes Credits Recorded On: 04/21/2024
The single most important thing you can do on a daily basis is alert to subtle changes in a resident’s condition and address it timely. It is important to know what signs to be watching for as changes in condition can present in many ways. This program was developed for all caregivers including licensed staff and direct care staff providing resident care to assist in meeting the ever-changing status of each resident. We will also discuss the importance of communication tools such as stop and watch and SBAR in managing communication between disciplines.
The single most important thing you can do on a daily basis is alert to subtle changes in a resident’s condition and address it timely. It is important to know what signs to be watching for as changes in condition can present in many ways. This program was developed for all caregivers including licensed staff and direct care staff providing resident care to assist in meeting the ever-changing status of each resident. We will also discuss the importance of communication tools such as stop and watch and SBAR in managing communication between disciplines.
Objectives:
- State the importance of detecting changes in condition
- Identify how to know a resident’s baseline condition
- State ways to recognize change
- Describe ways to communicate changes in condition
- State the facility policy on how to follow up at the first sing of a change
- Discuss the importance of documentation in relationship to claims
This program is approved for 1.0 ANCC contact hour Program Start Date: 4/21/2024 | Program Review Date: 4/20/2027
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Program Start Date: 4/21/2024 | Program Review Date: 4/20/2025NAB Approval #20250420-1.25-A99887-DL
Cathy Hamblen, BSN, RN, CLNC
Risk Manager
HealthCap Risk Management
Ms. Hamblen was educated at the University of Kentucky and presently is President of Hamblen Healthcare Consulting. She previously was Executive Vice President of Risk Management for multi-state Health Care Management group overseeing ten Nursing Home/Transitional Care facilities in Kentucky and Ohio. Cathy worked in the Acute Care setting for 23 years with a focus on Orthopedics and Management. She has worked as a Risk Manager for HealthCap since 2017. Cathy currently serves on the Board of Directors of The Christ College of Nursing and Health Sciences.
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Includes Credits Recorded On: 03/03/2024
This program was developed to assist you in managing your interpersonal relationships with licensed staff to ensure quality of care is provided to your residents
Nursing assistants provide up to 80% of the direct, hands-on resident care. In the United States alone, there are more than three million direct care workers, including nursing assistants, home health aides and personal care aides. It goes without saying that your role in senior care is vitally important!
Objectives:
- Describe what it means for a nurse to “delegate” to a nursing assistant
- Discuss how assertive communication benefits a nursing team
- Describe three ways to improve communication between nurses and nursing assistants
This program is approved for 1.0 ANCC contact hours
Program Start Date: 03/03/24 | Program Review Date: 03/02/27
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Program Start Date: 03/03/24 | Program End Date: 03/02/25
NAB Approval #20250302-1.25-A99223-DL
Cathy Hamblen, BSN, RN, CLNC
Risk Manager
HealthCap Risk Management
Ms. Hamblen was educated at the University of Kentucky and presently is President of Hamblen Healthcare Consulting. She previously was Executive Vice President of Risk Management for multi-state Health Care Management group overseeing ten Nursing Home/Transitional Care facilities in Kentucky and Ohio. Cathy worked in the Acute Care setting for 23 years with a focus on Orthopedics and Management. She has worked as a Risk Manager for HealthCap since 2017. Cathy currently serves on the Board of Directors of The Christ College of Nursing and Health Sciences.
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Includes Credits Recorded On: 09/04/2024
This program was developed to assist you in developing risk management protocols while maintaining a comfortable environment for your residents and staff.
There are many misconceptions about long-term care. It is truly very different from living at home even as much as we try to normalize the lives of residents. As providers, we strive to ease that transition and make residents comfortable. This is why it is important to develop risk-management protocols that include a baseline assessment of all operating systems with a focus on quality and safety. Senior management of the organization must support risk-management efforts through consistent awareness and support. Ownership by every single employee is the key. This program was developed to assist you in developing risk management protocols while maintaining a comfortable environment for your residents and staff.
Objectives:
- Identify what risks we face in ALF communities.
- Identify the risk areas we can change.
- Identify risk areas we may not be able to change.
Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
Program Start Date: 09/04/2024 | Program Review Date 09/03/2027This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
NAB Approval #20250903-1.25-A103115-DL
Program Start Date: 09/04/2024 | Program Review Date 09/03/2025Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As aA nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
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Includes Credits Recorded On: 06/15/2024
This program was developed to assist providers in addressing concerns with disparities through education and support.
The provision of culturally and linguistically appropriate services (CLAS) is important for combatting disparities. In 2000, the U.S. Department of Health and Human Services Office of Minority Health promulgated the National CLAS standards and in 2013 released the enhanced standards to guide health and healthcare organizations in their efforts to ensure health equity. The National CLAS standards describe a framework to deliver services that are culturally and linguistically appropriate and respectful and that respond to patients’ cultural health beliefs, preferences, and communication needs. Standards can be employed by all members of a healthcare organization, state, or community. This program was developed to assist providers in addressing concerns with disparities through education and support.
Objectives:
- Identify current and projected demographic changes in the United States
- Define what the CLAS standards are
- Define the components of the standards
Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 06/15/2024 | Program Review Date: 06/14/2027This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
20250614-1.25-A104054-DL
Program Start Date: 06/15/2024 | Program Review Date: 06/14/2025Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Includes Credits Recorded On: 09/04/2024
Please join our team of cyber security experts as they walk us through the anatomy of a cyber-attack including what is cybersecurity, best practices for cybersecurity before an attack, how to prepare for an attack and the post attack process. You can never be sure it won’t happen to you!
“Ransomware attack locked providers out of systems that track and coordinate nearly every aspect of patient care”. “ “worker mistakenly downloaded malicious file”. “For two weeks at the 140 hospital system, doctors and nurses have had little access to digital records for patient histories, resorting to paper and faxes to treat people”
Even with the tightest security measures, there are no guarantees that this can’t happen. However, sitting back and waiting isn’t an option either! There are systems that can be put into place to assist in protecting from cyber security attacks. In today’s cyber world we can never be too careful or, sadly, comfortable thinking it can’t happen to me!
Please join our team of cyber security experts as they walk us through the anatomy of a cyber-attack including what is cybersecurity, best practices for cybersecurity before an attack, how to prepare for an attack and the post attack process. You can never be sure it won’t happen to you!
Objectives:
1. Define cybersecurity in healthcare
2. Identify best practices to implement before a cyber attack
3. Describe the process of preparing for a threat
4. Outline the steps to take post-attack
Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar.
Program Start Date: 09/04/2024 | Program Review Date 09/03/2027This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
NAB Approval #20250903-1.25-A106142-DL
Program Start Date: 09/04/2024 | Program Review Date 09/03/2025Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As aA nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.
John P. Hessburg, JD
Principal, Kitch Attorneys & Counselors
Kitch Drutchas Wagner Valitutti & Sherbrook
John Hessburg leads the Senior Living Practice Group at Kitch Attorneys & Counselors. He began his career with the Kitch firm as a law clerk in 1984. His experience extends to all aspects of state and federal regulation of Senior Living Providers, national coordination of medical device liability cases and medical malpractice defense litigation. Since establishing the firm’s senior living practice, he has built a multidisciplinary practice that focuses on the myriad of challenges his clients face on a daily basis, which include general healthcare and regulatory compliance, corporate compliance, federal and state administrative law, defense of state and federal false claim actions, as well as professional negligence claims.
Mr. Hessburg received his J.D. from Columbus School of Law, Catholic University of America, where he was the Managing Editor of the Journal of Contemporary Health Law and Policy. He also received a Bachelor of Arts in Business and Economics from St. John University, where he was a four-year All American swimmer and an NCAA Merit Scholarship recipient.
He has been working with HealthCap® since it wrote its first policy over 20 years ago.
John P. DiMaggio, QTE
Co-Founder and CEO
Blue Orange Compliance
John DiMaggio is the co-founder and CEO of Blue Orange Compliance, a firm dedicated to helping health care providers and business associates navigate cybersecurity and the required HIPAA and HITECH Privacy and Security regulations. John is a recognized healthcare information compliance speaker to state bar associations, HIMSS, Health Care Compliance Association (HCCA), American Health Law Association (AHLA) and long-term care associations including Long Term and Post-Acute Care (LTPAC), NAHC, LeadingAge and Argentum. John is also a LeadingAge CAST Commissioner.
John’s extensive healthcare experience includes Chief Information Officer with NCS Healthcare and Omnicare; senior operations roles with NeighborCare, and general consulting to the industry. John began his career as a key expert in Price Waterhouse’s Advanced Technologies Group and served on several national and international standards organizations including the American National Standards Institute (ANSI) and the International Standards Organization (ISO).
John is the named inventor for multiple healthcare technology and process patents. He holds an MBA in Finance from Katz Graduate School of Business and a BS in Computer Science from the University of Pittsburgh. John is also a Certified Boardroom Qualified Technology Expert (QTE).
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Includes Credits Recorded On: 08/31/2024
This program was developed to assist you in identifying residents at risk and being alert to signs and symptoms of dehydration to avoid negative outcomes.
Dehydration happens when your body loses more fluids than it takes in. Your body needs water for a variety of processes, including regulating your temperature, getting rid of waste, and lubricating your joints. Staying hydrated is particularly important as we age as we are at higher risk for complications like constipation, electrolyte imbalances, kidney problems and loss of balance. This program was developed to assist you in identifying residents at risk and being alert to signs and symptoms of dehydration to avoid negative outcomes.
OBJECTIVES:
- Define dehydration
- Identify the impact dehydration can have on the elderly
- Identify the signs and symptoms of early dehydration
- Define what treatment modalities will assist in preventing or treating dehydration
Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 8/31/24 | Program Review Date 8/30/27This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
Program Start Date: 8/31/24 | Program Review Date 8/30/2520250830-1.25-A104637-DL
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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Includes Credits Recorded On: 10/31/2024
The clinical aspect of care is often the focus of documentation, every member of the interdisciplinary team who has direct contact with the resident is responsible for documenting the care and/or services they provide.
The primary reason for the clinical record is to provide information to support quality care and services delivered to a resident. To achieve this goal, it is important to have interdisciplinary, open communication including resident behaviors, change in condition, and care provided. Although the clinical aspect of care is often the focus of documentation, every member of the interdisciplinary team who has direct contact with the resident is responsible for documenting the care and/or services they provide. This program was developed to assist your team in maintaining the medical records for each resident.
Objectives:
- Identify appropriate language to be used in the medical record
- Identify the importance of timely, accurate documentation
- Identify the risks associated with the use of unaccepted abbreviations
Attendees will be awarded 0.5 ANCC contact hours for completing the course/webinar. Program Start Date: 10/31/2024 | Program Review Date 10/30/2027
This program has been submitted for Continuing Education for 0.75 total participant hours from NAB/NCERS.
NAB Approval #20251030-0.75-A107928-DL Program Start Date: 10/31/2024 | Program Review Date 10/30/2025Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Jill Harding, RN, LNHA, CLNC
Risk Manager
HealthCap
Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.
As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.
In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.
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