Culturally and Linguistically Appropriate Services (CLAS)

The provision of culturally and linguistically appropriate services (CLAS) is important for combatting disparities. In 2000, the U.S. Department of Health and Human Services Office of Minority Health promulgated the National CLAS standards and in 2013 released the enhanced standards to guide health and healthcare organizations in their efforts to ensure health equity. The National CLAS standards describe a framework to deliver services that are culturally and linguistically appropriate and respectful and that respond to patients’ cultural health beliefs, preferences, and communication needs. Standards can be employed by all members of a healthcare organization, state, or community. This program was developed to assist providers in addressing concerns with disparities through education and support.

Objectives:

• To identify CLAS standards and how to integrate into the healthcare organization.
• To define culture and cultural competence and its impact on healthcare delivery systems 
• To establish standards to create teams prepared to address CLAS services. 
• To define health equity and identify ways to improve organizational outcomes. 
• To create a framework for organizations to develop a culturally competent environment.

Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 06/15/2025 | Program Review Date: 06/14/2028

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
NAB Approval #20260614-1.25-A113317-DL
Program Start Date: 06/15/2025 | Program Review Date: 06/14/2026

Call the HealthCap Education Coordinator at 734-996-2700 for further information.