
Cultural Competence and Behavioral Symptom Intervention
Recorded On: 06/18/2025
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Among people needing long-term care, over 55% are over the age of 65. Nearly 50% of individuals receiving long-term care have a mental disorder other than dementia; these disorders frequently co-occur with dementia and/or physical disabilities. As individuals transition from community-based long-term care to institutional care, the prevalence of mental health problems increases. Mental health disorders are associated with poorer health outcomes, increased functional impairment and decreased adherence to treatment. This program was developed to assist you and your team in identifying interventions for addressing behavioral symptoms through understanding the importance of culturally competent staff.
Objectives:
- Identify different behavioral interventions based on symptoms
- List aspects of the cultural perspective and diversity that impact understanding of behaviors
- Interpret personal role in Behavioral Symptom intervention
- Examine Behavioral Symptom Intervention as a staff member function
- Develop Behavioral Symptom Intervention Plans based on resident specific needs and preferences
Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.
Program Start Date: 6/18/2025 | Program Review Date: 6/17/2028
This program has been submitted for Continuing Education for 1.0 total participant hours from NAB/NCERS.
NAB Approval #20260605-0.75-A113242-DL
Program Start Date: 6/18/2025 | Program End Date: 6/17/2026
Call the HealthCap Education Coordinator at 734-996-2700 for further information.

Jill Harding, RN, LNHA, CLNC
Risk Manager
HealthCap
Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.
As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.
In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.
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