Staffing and Retention
Recorded On: 06/01/2026
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As we journey through ever-present staffing challenges in healthcare, we need to focus not only on recruiting new caregivers but also on retaining the quality staff we already have. Our caregivers are customers, we need to embrace them and appreciate them. Remember, recruiting, hiring, and onboarding new employees is expensive, so retaining our current workforce is important for continuity of care and financial stability. The pandemic has strongly impacted these challenges however, as an industry we continue to make great strides to overcome these hurdles together. Leaders need to recognize burnout and be there to support and guide employees during difficult times. This program will discuss opportunities
Objectives:
- Define burnout and its impact
- Identify costs associated with burnout
- Describe how to improve staff retention
- Create a retention program
- Develop strategies to improve staff competency
Attendees will be awarded 0.75 ANCC contact hours for completing the course/webinar.
Program Start Date: 06/01/2026 | Program Review Date: 05/31/2029
This program has been submitted for Continuing Education for 1.0 total participant hours from NAB/NCERS.
NAB Approval #20270531-1-A121589-DL
Program Start Date: 06/01/2026 | Program Review Date: 05/31/2027
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Jill Harding, RN, LNHA, CLNC
Risk Manager
HealthCap
Jill Harding has served our long-term care industry for over two decades in various roles throughout skilled nursing facilities. She has been a Registered Nurse since 2011 and a Licensed Nursing Home Administrator since 2014 having served in both For-Profit and County Owned Medical Care Facility.
As a Certified Legal Nurse Consultant (CLNC), she serves her passion from both sides of our industry from a regulatory and healthcare legal perspective to help provide the best outcomes. She specializes in medical malpractice defense cases, utilizing decades of first hand clinical, administrative and regulatory experience.
In addition to her CLNC services, Jill serves her love of continuing to work alongside our healthcare facilities as a Risk Management/Loss Control Consultant and Healthcare Consultant & Educator. Providing support and education to homes in areas of operations, regulatory compliance and risk management services.