Root Cause Analysis

Recorded On: 08/15/2024

  • Registration Closed

Root cause analysis (RCA) is the process of discovering the root causes of problems in order to identify appropriate solutions. RCA assumes that it is much more effective to systematically prevent and solve for underlying issues rather than just treating ad hoc symptoms and putting out fires.

As we journey through our day in our centers, many of us are challenged by situations that have arisen, many times resulting in a negative outcome that requires time and energy to address. Some of our biggest challenges of course are related to resident outcomes and falls. Understanding the process of root cause analysis has assisted many centers in identifying risks and successfully reducing those risks to assist in preventing negative outcomes.

This program was developed for you, the expert in root cause analysis or the newbie, just putting your toe in the water. This basic, easy to understand program will walk you through the process, open your eyes to things you might have overlooked and refresh how you view your challenges, armed with new and innovative ways to address them! 


Objectives:

  • Identify what root cause analysis is and why it is important in your center
  • Discuss the 5 steps of root cause analysis
  • Identify the 5 “whys” and how important they are to the RCA process


Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 8/15/24 | Program Review Date: 8/14/27

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.

20250814-1.25-A104563-DL
Program Start Date: 8/15/24 | Program Review Date: 8/14/25

Call the HealthCap Education Coordinator at 734-996-2700 for further information.

Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS

Director of Risk Management

HealthCap Risk Management Services

Ms. Szumlinski is a nationally-recognized leader in long-term care, with a wealth of experience in virtually every operational and clinical aspect of the industry. She has experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and independent consultant. In the last 8 years, she has personally conducted over 1,000 on-site risk management visits at facilities across the country, touching every acuity level within the long-term care spectrum. As aA nationally recognized presenter for health care associations on current trends and best practices in the long-term care industry, Ms. Szumlinski is the author of hundreds of best-practice bulletins, in-service modules, and has hosted hundreds of risk management seminars across the country. Respected for success in assisting facilities in achieving and maintaining regulatory compliance, Ms. Szumlinski served two terms as an Associate Board Member for NCAL, is a member of the AHCA Survey/Regulatory Committee and served as a team leader for the AHCA/NCAL Quality Award program for 8 years. Ms. Szumlinski is the Nurse Planner for HealthCap Risk Management’s American Nursing Credentialing Center’s (ANCC) accredited education program.

Key:

Complete
Failed
Available
Locked
Video
Open to view video.  |  63 minutes
Open to view video.  |  63 minutes
Quiz
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass At the conclusion of the program, please take a few minutes to complete the post-test. A score of 80% or higher is required to pass. Upon passing the quiz, a certificate can be downloaded. Please be sure your profile is updated with the correct license information.
Webinar Evaluation
6 Questions
ANCC Credits and Certificate
Up to 1.00 medical credits available  |  Certificate available
Up to 1.00 medical credits available  |  Certificate available
NAB Credits and Certificate
Up to 1.25 medical credits available  |  Certificate available
Up to 1.25 medical credits available  |  Certificate available