Resident Centered Care: Direct Care Staff
Recorded On: 12/30/2022
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Resident-centered care is more than a process, it is a journey that we choose to take with our residents. The goal of resident-centered care is that the resident drives the process, gives insight into the plan, and assists in establishing attainable goals. Long gone are the days when the medical team decided the road to take on the journey and isn’t that great news! With resident-centered care, we will learn to care for the resident as a person versus a disease process or injury. We will take time to be their advocate and share their journey whatever road it takes us on. This 30-minute presentation was developed to encourage all of us to embrace resident-centered care for all of the positive things it can provide for your residents, families, and caregivers.
Objectives:
- Define resident-centered care
- Integrate your resident’s personal preferences into care plans
- Communicate in a resident-centered way
- Discuss ways to make the physical environment more resident-centered
- Discuss resident-centered ways to improve the emotional health of clients
Angie Szumlinski, LNHA, RN, GERO-BC, RAC-CT, BS
Director of Risk Management
HealthCap Risk Management Services
Ms. Szumlinski is a nationally-recognized leader in long-term care with experience as an Owner/Provider, Administrator, Director of Nursing, Corporate Quality Assurance Coordinator and independent consultant. Ms. Szumlinski conducts risk management visits at facilities across the country, touching every acuity level within the post-acute care spectrum. Ms. Szumlinski served as an Associate Board Member for NCAL, is a member of the AHCA/NCAL Survey/Regulatory committee, NCAL Quality committee, HCAM Legal/ Clinical Committee and served as a Senior Examiner/Team Leader for the AHCA/NCAL Quality Award Program for 7 years. Ms. Szumlinski is a Nurse Planner for the HealthCap® RMS ANCC accredited education program.
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