QAPI and Evidence Based Strategy to Reach Benchmarking and Improve 5-star Rating
Recorded On: 09/28/2026
Quality Assurance Performance Improvement is a critical factor in demonstrating your home’s good faith attempts to improve the quality of life for residents and problem solve effectively and QAPI is required under expanded CMS guidelines. An effective QAPI program will improve your home’s survey outcomes, can help raise star rating and can improve employee retention. This program will provide a road map to developing a practical and efficient QAPI program.
Objectives:
- Review the purpose of Quality Assurance and Performance Improvement.
- Identify the impact of CMS 2025 revisions to QAPI and Quality Rating Systems.
- Explain areas to obtain benchmarking goals
- Prioritize QAPI PIPs (Performance Improvement Projects)
- Develop a PIP based on benchmarking and 5-star QM’s
- Evaluate best standards of practice
Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 09/28/2026 | Program Review Date: 09/27/2029
This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
NAB Approval # 20270927-1.25-A123626-DL
NAB Program Start Date: 09/28/2026 | NAB Program Review Date: 09/27/2027
Call the HealthCap Education Coordinator at 734-996-2700 for further information.
Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC
Nurse Manager
HealthCap Risk Management Services
Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers. Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.
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