Five Star Champion - Quality Measures

Recorded On: 09/30/2025

Consumers may or may not understand the Medicare 5-star rating system, however, they inherently like higher ratings. The Centers for Medicare & Medicaid Services (CMS) site compiles information about nursing homes, home health services, inpatient rehabilitation facilities, long-term acute care hospitals, dialysis providers, and hospitals. How our centers compare to others is critically important information. Each provider should be well-versed on where their star rating is, what has an impact on star ratings, and how to improve star ratings to remain competitive with the industry. This program will assist providers in understanding the often confusing process of CMS star ratings

Objectives:

  • Describe key factors considered within the CMS 5-star rating system
  • Examine the impact of each domain (health inspections, staffing, quality measures) on a provider's star rating.
  • Describe opportunities and methods aimed at improving a provider's QM ratings.
  • Identify the impact of 2025 revisions to the CMS Quality Rating Systems 

Attendees will be awarded 1.0 ANCC contact hours for completing the course/webinar.
Program Start Date: 09/30/2025 | Program Review Date: 09/29/2028

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS.
NAB Approval #20260929-1.25-A104567-DL
Program Start Date: 09/30/2025 | Program Review Date 09/29/2026 

Call the HealthCap Education Coordinator at 734-996-2700 for further information.

Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC

Nurse Manager

HealthCap Risk Management Services

Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers.  Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.   

Key:

Complete
Failed
Available
Locked
Video
Open to view video.  |  65 minutes
Open to view video.  |  65 minutes
Quiz
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass At the conclusion of the program, please take a few minutes to complete the post-test. A score of 80% or higher is required to pass. Upon passing the quiz, a certificate can be downloaded.
Webinar Evaluation
8 Questions
8 Questions Complete an evaluation of your learning and professional development to earn your certificate.
ANCC Certificate
Up to 1.00 medical credits available  |  Certificate available
Up to 1.00 medical credits available  |  Certificate available Enter your license number and download your certificate.
NAB Credits & Certificate
Up to 1.25 medical credits available  |  Certificate available
Up to 1.25 medical credits available  |  Certificate available Enter your license number and download your certificate.
Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available This is a certificate of completion those who don't need CEs can download