Burnout and Retention

Recorded On: 09/16/2023

Burnout is an individual’s response to chronic emotional and interpersonal stressors within the workplace (Maslach et al., 2001). Employee burnout is a barrier to employee engagement and retention. A national study conducted by Kronos and Future Workplace showed that 95% of human resource leaders agree that employee burnout affects employee retention. High rates of burnout and turnover in healthcare are compelling problems. This program was developed to assist you in identifying employee burnout in an effort to address it timely and prevent future situations where staff are overwhelmed and disengaged. 


  • Define burnout and how it is manifested in the workplace.
  • Identify strategies for reducing risk of burnout.
  • Review the role of burnout in staff turnover and costs.
  • Explore evidence based practice related to self care in reducing burnout.
  • Review leadership’s role in creating an environment that fosters resilience and job satisfaction.
  • Explore HRs role in supporting hiring practices, onboarding and implementing programs to improve retention

Attendees will be awarded 1.00 ANCC contact hours for completing the course/webinar. Program Start Date: 09/16/2023 | Program Review Date 09/15/2026

This program has been submitted for Continuing Education for 1.25 total participant hours from NAB/NCERS. 


Call the HealthCap Education Coordinator at 734-996-2700 for further information.

Kelsey Hastings, LNHA, BSN, RN, CDP, CLNC

Nurse Manager

HealthCap Risk Management Services

Kelsey Hastings is a registered nurse and a licensed nursing home administrator. She is a former owner of skilled, assisted living and independent care centers.  Prior to owning post acute care facilities, Kelsey owned a national consulting firm focused on helping organizations improve quality of care, develop and implement programming to address the needs of resident populations and policy and procedure development. In addition, she has a strong regulatory background and has worked with facilities throughout the United States to achieve regulatory compliance through plan of correction development and quality assurance programming.   


Open to view video.  |  80 minutes
Open to view video.  |  80 minutes
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass At the conclusion of the program, please take a few minutes to complete the post-test. A score of 80% or higher is required to pass. Upon passing the quiz, a certificate can be downloaded.
11 Questions
11 Questions Complete an evaluation of your learning and professional development to earn your certificate.
ANCC Credits & Certificate
Up to 1.00 medical credits available  |  Certificate available
Up to 1.00 medical credits available  |  Certificate available
NAB Credits & Certificate
Up to 1.25 medical credits available  |  Certificate available
Up to 1.25 medical credits available  |  Certificate available