COVID-19 Q&A Webinar - The Cure (June 25, 2020)

As we journey through the COVID-19 Pandemic, providers have been adjusting to the “new normal”.  However, especially during difficult times, we can’t let our guard down! Regulators and plaintiff attorneys have not gone away and are sharpening their skills to identify weaknesses in our response to the challenges we are facing.

This program was developed to assist you in focusing on one of the major things you can actually control during the COVID-19 Pandemic - documentation. Even CMS understands that care should be a priority over paperwork; however today, the old adage “if it isn’t documented, it wasn’t done” has even more meaning! We will walk through some guidance on what documentation is considered essential when it comes to supporting your center in the event of a COVID-19 claim.


  • Identify the key elements of documentation during a crisis
  • Discuss the importance of establishing a dated timeline
  • Identify the importance of maintaining a COVID-19 response file at a facility level

Angie Szumlinski

Director of Risk Management, HealthCap RMS

Ms. Szumlinski is a dedicated, proven leader in long-term care with a wealth of experience in operational and clinical aspects of the industry.  Experienced as an Administrator, Director of Nursing, Corporate Quality Assurance Coordinator, and as an independent consultant Ms. Szumlinski is respected for success in assisting facilities with achieving and maintaining regulatory compliance.  Ms. Szumlinski has strong leadership abilities with an interdisciplinary team approach to implementing and monitoring quality systems.  Previous owner of two skilled nursing facilities in the state of Michigan Ms. Szumlinski is the Director of HealthCap Risk Management Services. 

John P. Hessburg

JD, The Kitch Law Firm

John Paul Hessburg is a Senior Partner in the firm of Kitch Drutchas Wagner Valitutti & Sherbrook in Detroit, Michigan, where he heads the firm’s Post-Acute Care practice group. John has represented healthcare providers for over 30 years. John is AV® Preeminent Peer Review rated by Martindale-Hubbell and has been named a top healthcare lawyer by DBusiness Magazine. He has been working with HealthCap® since it wrote its first policy 19 years ago.

Kasie Cousino

COO, HealthCap

Kasie Cousino is the COO at HealthCap where she has primary responsibility for managing service providers, overseeing claims data analytics, providing strategic support for HealthCap and file-level case management. She also conducts onsite claim review meetings with HealthCap clients.


Open to view video.
Open to view video. June 25 webinar replay
Slide Deck PDF
Open to download resource.
Open to download resource. PDF Version of Slide Deck