Direct Care Staff Education

  • Abuse Prevention: Direct Care Staff

    Per CMS, abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology. Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. This 30 minute presentation was developed to assist caregivers in focusing on each resident’s right to be free of abuse and neglect.

  • Caring for Cognitively Impaired Residents

    Dementia disease is a progressive decline in cognitive function with memory loss. There are many types of dementia including HIV, vascular, Lewy Body, Parkinson’s, Alzheimer’s, etc. Most are irreversible however when dementia is caused by thyroid disorders, drug interactions or dehydration, the symptoms may be reversible or treatable. Many families are unaware of their loved ones decline until the disease process has progressed significantly and the person is no longer safe. Some of this is denial and other times it is just a difficult thing to discuss with a parent or grandparent. No one will admit they have memory loss if they don’t have to as it is something that has stigma attached to it! This program was developed to assist you the caregiver in providing quality care to your residents with cognitive impairment while maintaining a safe, comfortable environment.

  • Caring for Residents With Bariatric Diagnosis

    With the increasing rate of obesity, it is important to maintain the dignity of the resident. Obesity has increased from 14.4% to 30.9% from 1976 to 2000. Studies show that bariatric disease and its impact on one’s mobility and quality of life can cause bias, discrimination and social stigmas. There is clear, consistent evidence that individuals with obesity experience discrimination in family, social, education, and employment settings. Even the most compassionate caregiver may be reluctant to provide adequate care because of the threat of caregiver injury. The fear of injury is realistic and combined with the failure to provide satisfactory care to a complex resident, further perpetuation of discrimination toward the obese resident.

  • COVID-19 Q&A Webinar (March 26, 2020)

    Our panel of long-term care and insurance professionals provided guidance, recommendations and best practices on clinical, legal and liability risks.

  • COVID-19 Q&A Webinar - The Cure (June 25, 2020)

    As we journey through the COVID-19 Pandemic, providers have been adjusting to the “new normal”. However, especially during difficult times, we can’t let our guard down! Regulators and plaintiff attorneys have not gone away and are sharpening their skills to identify weaknesses in our response to the challenges we are facing.

  • COVID-19 Q&A Webinar - Uncharted Waters (May 5, 2020)

    COVID-19 is here and it isn’t going anywhere, but neither are we! In this webinar, we take another opportunity to discuss some of the new and ever-changing thoughts, ideas, and requirements for managing your day-to-day operations during this challenging time.

  • COVID-19 – “Not If But When”

    Coronavirus disease 2019 (COVID-10) is a respiratory illness that can spread from person to person. Given the congregate nature and types of residents we serve, nursing home residents are the highest risk population for being affected and at risk for serious complications including death. The CDC, CMS and AHCA/NCAL have done an incredible job providing updates on a regular basis however managing the influx of information can be overwhelming; leaving you with more questions than answers. This program was developed to assist you, the provider, with the basics of a Pandemic program, crossing the T’s and dotting the I’s because as we all know, start from the basics and work out from there!

  • Disaster Preparedness – What Is Your Role?

    Disasters happen, period! Yes, it can happen to you! As a direct care staff member, understanding the steps to take in the event of a disaster is an important part of your position. Our centers are full of frail, elderly residents who are here because they are no longer able to care for themselves. In the event of an emergency, they depend on you and your co-workers to provide protection. This 30 minute educational session was developed with you in mind! Yes, disaster preparedness training is a required training however it doesn’t have to be boring! Let’s keep it interesting, let’s talk about things that directly impact you and provide you with the basics for preventing and/or responding to disasters in your center.

  • End of Life Care: Direct Care Staff

    As the population ages, medical advances are keeping Americans alive longer. In 1950 the average American was only expected to live to be about 68! Today the average life expectancy is 82! This educational session was developed to assist you, the caregiver, in helping a dying resident transition through the dying process and ease them to a peaceful death by understanding the dying process and the importance of respecting each resident’s individual wishes. Always remember, although it is difficult, it is a privilege to provide care to residents at their end of life and you are their source of care and comfort. This 30 minute program was developed to assist you, the direct caregiver, in ensuring your residents are provided with appropriate end-of-life care

  • Infection Control/Hand Hygiene/Standard Precaution

    Standard precautions should be used by healthcare personnel caring for residents REGARDLESS of the resident’s diagnosis and whether or not the resident is known to have a communicable infection. Hand hygiene is the first line of defense for the spread of infection. Good hand hygiene should be practiced at all times by all staff no matter who the resident being cared for is. Hands should be washed before and after contact with residents and/or handling items or surfaces in resident care areas. This 30 minute program was developed to assist you in identifying best practices for infection control and hand hygiene to protect you and your residents.