COVID-19 Administration Resources

  • Admission Process/Opening Up COVID-19 v2 (Revised 6/2/20)
    Policy and Procedure to follow for New Admissions during the COVID-19 Pandemic.
  • Admission Process/Opening Up COVID-19 - Spanish v2 (Revised 6/2/20)
    Policy and Procedure to follow for New Admissions during the COVID-19 Pandemic. (Spanish version)
  • Adult Cardiac Arrest Algorithm for Suspected or Confirmed COVID-19 Patients
    An algorithm from the American Heart Association for treating cardiac arrest patients with suspected or confirmed COVID-19
  • Care Efficiency Bundling Tasks v1 (Released 5/26/20)
    Consolidate services to limit the number of times we enter a resident's room.
  • Care Efficiency Bundling Tasks - Spanish v1 (Released 5/26/20)
    Consolidate services to limit the number of times we enter a resident's room. (Spanish version)
  • COVID-19 Acknowledgement Liability Waiver v1 (Released 5/22/20)
    When admitting new residents when you have active cases of COVID-19 in your facility, it's a good idea to have the resident sign an acknowledgment and liability waiver. Here is a template you could use and customize it to your facility.
  • COVID-19 Acknowledgement Liability Waiver - Spanish v1 (Released 5/22/20)
    When admitting new residents when you have active cases of COVID-19 in your facility, it's a good idea to have the resident sign an acknowledgment and liability waiver. Here is a template you could use and customize it to your facility. (Spanish version)
  • Dining Recommendations v1 (Released 3/18/20)
    Tips for serving food in your community's dining room during the COVID-19 outbreak.
  • Dining Recommendations - Spanish v1 (Released 4/13/20)
    Tips for serving food in your community's dining room during the COVID-19 outbreak. (Spanish version)
  • Don't Do This Do That-Notification Requirements v1
    Do's and don'ts for communicating with residents and families regarding cases of COVID-19 at the facility.
  • Don't Do This Do That-Notification Requirements - Spanish v1
    Do's and don'ts for communicating with residents and families regarding cases of COVID-19 at the facility. (Spanish version)
  • Do's and Don'ts for Communicating with the Media v1 (Released 4/10/20)
    A few helpful do’s and don’ts for managing media inquiries.
  • Do's and Don'ts for Communicating with the Media - Spanish v1 (Released 4/15/20)
    A few helpful do’s and don’ts for managing media inquiries. (Spanish version)
  • JAMDA Guidelines: Long-Term Care Facilities and the Coronavirus Epidemic (May 2020)
    Practical Guidelines for a Population at Highest Risk
  • Mail and Package Delivery Policy COVID-19 v1 (Released 4/3/20)
    Policy for receiving mail and/or packages at your facility.
  • Mail and Package Delivery Policy COVID-19 - Spanish v1 (Released 4/6/20)
    Policy for receiving mail and/or packages at your facility. (Spanish version)
  • Media Release Template: Resident/Staff COVID-19 Positive v1 (Released 4/10/20)
    A sample media release to use if a member or your staff or resident of your facility is tested positive with COVID-19.
  • Media Release Template: Resident/Staff COVID-19 Positive - Spanish v1 (Released 4/15/20)
    A sample media release to use if a member or your staff or resident of your facility is tested positive with COVID-19. (Spanish version)
  • Medicare Telehealth Services Booklet from CMS - March 2020
    Learn telehealth requirements, distant site practitioners, and billing and payment for the originating site facility. Published by CMS
  • Not If But When - Communication Toolkit v2 (Updated 4/17/20)
    As COVID-19 spreads, it's clear that we need a plan for how we will communicate with the outside... not if, but when it strikes our facilities. The toolkit includes a checklist of who to contact when you have a confirmed case of COVID-19, a sample letter you can customize to send to family and friends, and a sample press release.
  • Notification Toolkit v2 (Revised 5/13/20)
    CMS has new guidance requiring nursing homes to report COVID-19 related data to the CDC/NHSN database weekly which is in addition to any state and local reporting currently being done. This requirement is effective May 17, 2020, with public reporting of facility numbers of COVID cases, both resident and staff. Effective May 8, 2020, additional reporting requires that with any new case of COVID-19 or when 3 or more staff or residents are symptomatic within a 72-hour period, residents, representatives, and families are notified by 5:00 pm the following day. This is in addition to the requirement of notifying representatives/families of a resident’s change of condition. The notification process must be done in a way that protects the privacy of our staff and residents (HIPAA). This toolkit provides several sample documents for your consideration. There are two “initial” letter samples that may be used to notify residents, families, and staff of the new CMS requirements. The third sample letter is considered an “update letter” and may be used to post the required data on your website, send via email or USPS, depending on your individual situation.
  • Notification Toolkit - Spanish v2 (Revised 5/13/20)
    CMS has new guidance requiring nursing homes to report COVID-19 related data to the CDC/NHSN database weekly which is in addition to any state and local reporting currently being done. This requirement is effective May 17, 2020, with public reporting of facility numbers of COVID cases, both resident and staff. Effective May 8, 2020, additional reporting requires that with any new case of COVID-19 or when 3 or more staff or residents are symptomatic within a 72-hour period, residents, representatives, and families are notified by 5:00 pm the following day. This is in addition to the requirement of notifying representatives/families of a resident’s change of condition. The notification process must be done in a way that protects the privacy of our staff and residents (HIPAA). This toolkit provides several sample documents for your consideration. There are two “initial” letter samples that may be used to notify residents, families, and staff of the new CMS requirements. The third sample letter is considered an “update letter” and may be used to post the required data on your website, send via email or USPS, depending on your individual situation. (Spanish version)
  • Staffing Agency Contracts v1 (Released 3/25/20)
    Many facilities are looking to staffing agencies during the coronavirus outbreak. Here are some recommendations on what to include when negotiating your contracts.
  • Staffing Agency Contracts - Spanish v1 (Released 3/26/20)
    Many facilities are looking to staffing agencies during the coronavirus outbreak. Here are some recommendations on what to include when negotiating your contracts. (Spanish version)
  • Supply Chain Management v1 (Released 3/25/20)
    Recommendations focusing on the protection of nursing facilities when receiving goods and services.